Suraj Pun
Mountain View,CA
Summary
High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Barback
Splash Night Club
10.2024 - Current
- Key responsibilities include:
Stocking supplies: Barbacks replenish the bar with ice, liquor, garnishes, glassware, and other essentials to ensure the bartenders can work efficiently without interruptions.
Cleaning: Keeping the bar area clean, including clearing empty glasses, cleaning surfaces, and managing the trash.
Assisting bartenders: Barbacks help with basic tasks such as preparing garnishes, organizing bottles, and running orders to the bartenders.
Managing inventory: They may help with tracking stock levels and making sure the bar has enough supplies for the
Kitchen Service and Cook
Chicken meets rice
09.2024 - Current
- Made meals in accordance with company standards and requirements.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Server
Inchins Bamboo Garden
08.2024 - 05.2025
- Here are some key duties for the role:
Greeting and Seating Guests: Welcoming customers warmly, guiding them to their table, and ensuring they feel comfortable.
Taking Orders: Accurately noting customer orders, answering menu-related questions, and suggesting food and drink items when necessary.
Serving Food and Beverages: Delivering orders to the appropriate tables promptly, ensuring that dishes are presented properly.
Ensuring Guest Satisfaction: Checking in with guests during their meal to ensure they are satisfied and addressing any issues.
Handling Payments: Presenting checks, processing payments, and handling any transactions correctly.
Maintaining Cleanliness: Keeping the dining area clean and organized, including clearing tables and resetting them for the next guests.
Collaboration with Kitchen Staff: Communicating with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner.
Upselling and Promotions: Encouraging customers to try specials, drinks, or desserts to enhance their experience and increase sales.
Server
Keke breakfast cafe
04.2024 - 10.2024
- Friendly and efficient server with 1 years of experience in fast-paced breakfast and lunch dining environments, seeking to join the team at Keke’s Breakfast Cafe. Passionate about providing excellent service with a smile and ensuring guests have a memorable dining experience from start to finish.Skills
Customer-focused, with strong communication and interpersonal skills
Fast, accurate, and organized under pressure
Skilled in POS systems (e.g., Toast, Aloha)
Knowledge of food safety and sanitation protocols
Team player with a strong work ethic and positive attitude
Upselling and suggestive selling techniques
Reliable, punctual, and able to multitask effectivelyExperience
Team Member/Customer Service Representative
Target
08.2023 - 07.2024
- Delivered high-quality customer service while assisting with product inquiries and resolving customer issues.
Operated cash registers, handled transactions, and processed returns or exchanges.
Stocked shelves, organized displays, and ensured the store was clean and visually appealing.
Assisted with inventory management, including receiving and stocking new shipments.
Worked effectively with team members to achieve store goals and maintain a positive work environment.
Skills
Customer Service Excellence
Cash Handling & POS Systems
Time Management & Multitasking
Inventory Management
Team Collaboration & Communication
Conflict Resolution
Knowledge of Food and Drink Menus
Cleanliness & Organization
Adaptability in High-Pressure Environments
Education
Server
Momo house
05.2018 - 06.2022
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Prepared drinks according to standard recipes.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
Sungabha High School
01-2018
Skills
- Spirits restocking
- Garnish preparation
- Clearing tables
- Glass collection
- Ice restocking
- Glass washing
- Bar organization
- Fast-paced environment
- Bussing tables
- Cleanliness maintenance
- Stock rotation
- Returns processing
- Cash handling
- Order packaging
- Training and onboarding
- Cash drawer balancing
- Basic math
- Inventory restocking
- Merchandise restocking
- Inventory control
- Cash register systems
- POS systems
- Scanner operations
- Credit and cash transactions
- Payment processing
- Liquor law compliance
- Cash management
- Receipt handling
- POS system operations
- Hostess support
- Drawer balancing
- Table resetting
- Work ethic and integrity
- Attention to detail
- Money handling
- Liquor, wine, and food service
- Guest engagement
- Server training
- Food safety
- Customer service
- Efficient multitasking
- Bartender support
- Dishwashing and sanitization
- Food preparation
- Sanitation practices
- Inventory management
- Cooking techniques
- Kitchen equipment operation
- Team collaboration
- Time management
- Menu knowledge
- Multi-tasking
- Food handling
- Stock management
- Frying
- Sanitation
- Supply restocking
- Effective communication
- Order accuracy
Personal Information
Timeline
Barback
Splash Night Club
10.2024 - Current
Kitchen Service and Cook
Chicken meets rice
09.2024 - Current
Server
Inchins Bamboo Garden
08.2024 - 05.2025
Server
Keke breakfast cafe
04.2024 - 10.2024
Team Member/Customer Service Representative
Target
08.2023 - 07.2024
Server
Momo house
05.2018 - 06.2022
High School Diploma -
Sungabha High School
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