Summary
Overview
Work History
Education
Skills
Timeline
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Suraksha Dhakal

Haslet,TX

Summary

Self-motivated Quality Assurance Analyst with five years of experience on SDLC methodologies for smoke testing, functional testing, integration testing, Regression testing, white and black box testing, risk-based testing, system testing, regression testing, exploratory testing practices Manual testing. Implemented test plans and test cases, verified bug reports. Worked in a scrum team of 5-6 people and participated in all scrum ceremonies. Quality Assurance Analyst with outstanding oral and written communication skills. Solid background performing quality assurance testing and consultative services for customers. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.

Overview

5
5
years of professional experience

Work History

Quality Assurance Analyst

Fuzion Analytics Inc
03.2022 - Current
  • Design, develop, implement and maintain automation test strategies, plans and scripts using detailed functional and technical specification business requirement document provided by business analysts
  • Assisted Application Developers in identifying test data, designing, and authoring test scenarios that encompass both valid and invalid data and performing quick functional testing using automation scripts
  • Developed Automated scripts in C# with Selenium to test several functionalities of LTCG, SHIP
  • Created and implemented test strategies and processes in Azure DevOps for Long term care claims tests using manual and automated scripts
  • Documented test results and analysis with Extent Reports/Nlog, including defect identification, resolution and workarounds wherever it was possible
  • Analyze defects to create additional test cases to improve test coverage and provide leadership in first level defect analysis
  • Tested APIs for the web applications with Postman
  • Written SQL queries for database testing
  • Provided assistance in User Acceptance Testing (UAT)
  • Worked on CI/CD deployment and release pipelines in Azure
  • Working with team to develop IT solution quality strategies using a risk-based approach
  • Make recommendations to improve end to end workflows and drive quality assurance best practices and processes
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
  • Managed end-to-end test cycles for comprehensive evaluation of system performance and functionality.

Quality Analyst

American Express
09.2018 - 02.2022
  • Conducted automation testing using Selenium developed more than 100 test plans to test around 10 different projects
  • Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
  • Supported the successful launch of new products by contributing expertise in defining quality specifications during the development phase.
  • Increased efficiency in defect detection through the implementation of automated test scripts, reducing manual intervention requirements significantly.
  • Led root cause analysis initiatives that resulted in significant reduction in recurring defects.
  • Developed and maintained quality assurance procedure documentation.
  • Preparation of UAT QA and Production test data and improved QA processes
  • Tested APIs using Postman and SOAP UI
  • Worked on testing database in SQL server for 200k + data
  • Worked in different projects regarding customer new accounts and tested application for approval and denial of applications
  • Participated in scrum ceremonies
  • Created, implemented and trained peers on the test plan that increased efficiency of the team
  • Used Rally to log new bugs, verified resolved ones and reduced the number of bugs
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Education

Master's Science -

University of Minnesota Duluth
Duluth, MN
07.2018

Skills

  • Selenium(Experienced), Chrome Automation, Nunit, Nlog, Extent Reports, SQL server, Data Driven Framework, Page
  • Object Model, Postman, Git, Junit, JDBC, Jenkins, Java, Rally, Azure DevOps, Confluence, Box, Jenkins, C#, OOPS
  • Concept, CI/CD, MS Office (Word, Excel, PowerPoint, Visio)
  • Framework Development, Computer Programming, Quality Assurance
  • Test Case Development, Test Planning, Testing Plans, Manual Testing, Database testing proficiency, Test script writing, Test automation proficiency, Test plan development, Test case creation, Functional testing competency, Defect Tracking and Reporting, Automated Testing Frameworks, Software Defect Documentation
  • Agile methodology understanding, Cross-Functional Team Collaboration, Teamwork and Positive Attitude

Timeline

Quality Assurance Analyst

Fuzion Analytics Inc
03.2022 - Current

Quality Analyst

American Express
09.2018 - 02.2022

Master's Science -

University of Minnesota Duluth

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Suraksha Dhakal