Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suraphel Haile

Summary

Dedicated Nursing Assistant with experience at University Medical Center, skilled in personal hygiene support and medical record tracking. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to manage emergencies and maintain a welcoming environment, demonstrating strong problem-solving skills and commitment to quality patient care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nursing Assistant

University Medical Center
04.2021 - Current
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Front Desk Receptionist

Harmon Hospital
04.2018 - Current
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

Associate of Science - Science

Collage of Southern Nevada
Las Vegas, NV
05-2018

Skills

  • Personal hygiene support
  • Monitoring fluids
  • Medical record tracking
  • Call light response

Certification

  • CNA - Certified Nursing Assistant
  • BLS - Basic Life Support
  • CPCT/A - Patient Care Technician/Assistant

Timeline

Nursing Assistant

University Medical Center
04.2021 - Current

Front Desk Receptionist

Harmon Hospital
04.2018 - Current

Associate of Science - Science

Collage of Southern Nevada