SURAVI SARKAR

• Manage daily operations of a medical practice in Vascular Surgery which includes overseeing scheduling, patient care, revenue cycle management, state regulations and licensing and staff.
• Work in collaboration with surgeon and ancillary medical staff to ensure best policies and protocols for patient care which has allowed up to develop strong relationships with patients and ensure a strong level of care and satisfaction through their experience
• Optimize policies and protocols for staff and ensuring protocols are properly followed. I work closely with all staff to ensure everything is flowing smoothly.
• Oversee the entire billing process and revenue cycle management which includes insurance authorization, claim submission, claim denials and ensuring proper payment. I coordinate with both staff in the front and back offices for the best billing cycle outcomes.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices which included licensing for office based surgeries, CLIA, medical waste management, HIPAA and OSHA.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Scribing for surgeon during clinic hours as needed.

• My job involves overseeing the operations of multiple medical offices in various states, ensuring that they are compliant with all applicable state and federal laws, properly licensed and staffed
• Involved in opening new offices, researching regulations in different states to establish policies and protocols for new medical facilities in new states, and traveling as needed to help open these new offices
• Researching, applying for and obtaining facility and laboratory licenses as needed
• Analyzed business operations and implemented strategies to improve operational cohesiveness.
• From time to time, I also fill in to assist doctors and nurses as needed during patient care.

• Supervising the operations of 16 medical offices located in various states.
• Staff hiring and training.
• Trained and guided team members to maintain high productivity and performance metrics.
• Staff scheduling.
• Making sure all offices are compliant with HIPPA, CLIA, CLIS, OSHA and other applicable state and federal regulations
• I have also assisted doctors and nurses as needed during patient care.

• Managing the operation of the medical office
• As the office manager I established new procedures and standards to better adhere to state regulations, put in new protocols and procedures focused on patient satisfaction which increased office productivity and profit
• I also had to oversee staff training, scheduling and ensure the office was properly stocked
• I have also assisted doctors and nurses as needed during patient care.

• Job involved working at the front desk, performing ultrasounds on patients (in-house training), lab work which included Rh testing and spun heamatocrit.
• Assisting physicians and nurses during procedures, attending to patients in the recovery room and other administrative duties.
• Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.

Taught Biochemistry to first and second year medical school students.