Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suraya Gilbert

Madison,AL

Summary

Eager to be returning to the workforce after being a stay at home mom and bringing a valuable skills as customer service and strong dedication as a parent and ready to make positive impact in the work field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

STYLIST

Amazing Lash Studio
12.2021 - 11.2023
  • Applying artificial lashes to enhance client's natural lashes.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Helped clients to maintain independence and quality of life.

INDUSTRIAL SEWING MACHINE OPERATOR

HDT Global
08.2020 - 11.2021
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Streamlined the manufacturing process by swiftly completing assigned tasks according to established guidelines and specifications.
  • Complied with all relevant regulations, industry standards, and workplace policies for safe operation of equipment and handling of materials.
  • Maintained high quality standards by conducting regular inspections of finished products for defects.
  • Improved production efficiency by consistently meeting and exceeding daily quotas in sewing operations.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

DIRECT SUPPORT PROFESSIONAL

CDD NCA, INC (Center For Developmentally Disabled)
03.2018 - 02.2020
  • Transported clients to doctor's appointments and errands
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

CNA - CERTIFIED NURSING ASSISTANT

Decatur Health And Rehab
07.2017 - 02.2018
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

GED -

Alabama A&M University
Huntsville, AL
10.2004

Skills

  • Social skills
  • Credit card payment processing
  • Technologically savvy
  • Sharp-eyed
  • Time Management
  • Detailed
  • Microsoft Office
  • Excel- Intermediate
  • Introduction
  • Store Opening and Closing
  • Excellent Communication
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking and Organization
  • Product Knowledge
  • Customer Service

Certification

  • CNA - Certified Nursing Assistant
  • CNA- 2014

Timeline

STYLIST

Amazing Lash Studio
12.2021 - 11.2023

INDUSTRIAL SEWING MACHINE OPERATOR

HDT Global
08.2020 - 11.2021

DIRECT SUPPORT PROFESSIONAL

CDD NCA, INC (Center For Developmentally Disabled)
03.2018 - 02.2020

CNA - CERTIFIED NURSING ASSISTANT

Decatur Health And Rehab
07.2017 - 02.2018

GED -

Alabama A&M University

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Suraya Gilbert