Suraye Nesbit
Orlando,FL
Summary
Customer-focused professional with five years of experience in guest engagement, education,and service coordination within high-value environments. Skilled at creating welcoming experiences, resolving concerns, and communicating clearly with individuals from diverse backgrounds. Proven ability to deliver exceptional service, facilitate learning experiences, and support operational teams while maintaining professionalism and empathy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Educator
SeaWorld Parks & Resorts
Orlando FL
05.2025 - Current
- Coordinated field trips and special events to enrich educational opportunities for students.
- Fostered positive relationships with students, promoting a supportive learning environment.
- Made sure that students understood what a job at Seaworld looks like and how we care for all of the animals that live at the park and, for the animals that we have recused.
- Adapted communication methods to ensure content was understandable for students of diverse age groups and learning levels.
- Delivered hands-on training and orientation to new staff, promoting understanding of workflows, expectations, and best practices.
Educator Associate
Seaworld Orlando
Orlando Fl
09.2025 - 01.2026
- Delivered interactive presentations to diverse audiences, enhancing guest experience and understanding of marine life.
- Facilitated hands-on activities that encouraged active participation and fostered a connection between guests and marine ecosystems.
- Coordinated special events focused on marine science, increasing visitor engagement through themed workshops and demonstrations.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Collaborated with adults and children to provide safe and educational experience.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
Disney College Program Intern
Disney
Orlando Fl
07.2024 - 02.2025
- Assisted in daily operations, ensuring seamless guest experiences and satisfaction.
- Collaborated with team members to maintain high standards of service and efficiency.
- Adapted quickly to changing environments, enhancing operational workflows during peak periods.
- Engaged with guests to gather feedback, contributing to continuous improvement initiatives.
- Participated in creating magical moments for guests of all ages.
- Trained new DCP members at connections eatery.
Sales Associate
Bath & Body Works
Kissimmee, FL
09.2023 - 01.2024
- Delivered exceptional customer service by actively engaging with customers and addressing their needs.
- Maintained visual merchandising standards, ensuring displays were inviting and aligned with brand guidelines.
- Processed transactions accurately using point-of-sale systems, contributing to efficient store operations.
- Assisted in inventory management by monitoring stock levels and restocking merchandise as needed.
Education
High School Diploma - Psychology
Valencia College
Orlando, FL12-2024
High School Diploma -
Saint Cloud High School
Saint Cloud, FL05-2022
Skills
- Parent communication
- Educational leadership
- STEM education
- Time management
- Clear communication
- Team collaboration
- Flexibility and adaptability
- Conflict resolution
- Group and individual instruction
- Peer mentoring
- Class instruction
Certification
CPR
Timeline
Educator Associate
Seaworld Orlando
09.2025 - 01.2026
Senior Educator
SeaWorld Parks & Resorts
05.2025 - Current
Disney College Program Intern
Disney
07.2024 - 02.2025
Sales Associate
Bath & Body Works
09.2023 - 01.2024
High School Diploma - Psychology
Valencia College
High School Diploma -
Saint Cloud High School