Summary
Overview
Work History
Education
Skills
Timeline
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Surbhi Mahajan

San Francisco,USA

Summary

Director of Engineering with a proven track record of building and scaling customer-facing platforms, integration ecosystems, and high-performing global teams. Deep experience leading multi-team organizations, developing engineering managers, and delivering complex, regulated, enterprise-grade systems. Known for combining strong technical judgment, people leadership, and business outcomes across SaaS, developer platforms, healthcare, and identity domains.

Overview

17
17
years of professional experience

Work History

Director of Engineering

Okta
09.2022 - Current
  • Scaled Okta Workflows ARR from ~$90M to $200M+ by aligning platform investments with executive strategy and customer demand.
  • Own platform strategy and execution for Connector Builder, Actions Platform, and Integration Ecosystem supporting 150+ integrations.
  • Incubated Flowpilot (Agentic AI) to accelerate connector development and enable automated flow creation via LLM-driven experiences.
  • Led modernization of Workflows architecture through monolith decomposition to microservices, improving reliability, scalability, and release velocity.
  • Delivered enterprise-grade capabilities including RBAC, Versioning, Audit, HIPAA, and FedRAMP High, unlocking regulated and federal customers.
  • Scaled organization from 11 → 30+ engineers and multiple EMs across US and India; built strong ownership and execution culture.
  • Improved developer productivity by ~35% via standardized delivery workflows, Copilot adoption, and tooling investments.
  • Mentored Engineering Managers and senior ICs to strengthen architectural thinking, execution discipline, and long-term ownership.

Director of Engineering

Invitae
04.2021 - 09.2022
  • Led the Customer Experience Platform, overseeing multiple autonomous teams delivering patient- and provider-facing web and mobile applications.
  • Built and scaled a team of 40+ engineers and 3+ engineering managers, providing mentorship and growth frameworks for managers and ICs.
  • Partnered closely with Product, Design, Marketing, and Business stakeholders to align on vision, define OKRs and KPIs, and execute product strategy.
  • Led some of the most complex technical initiatives at Invitae, including: A company-wide CMS platformA shared Mobile Platform Ordering and Test Results applications enabling faster test launches
  • Guided teams to adopt an experimental approach using A/B testing and agile methodologies to validate product decisions.
  • Established engineering standards and best practices; collaborated with peer leaders on leveling frameworks and calibration processes.
  • Fostered a collaborative, inclusive culture focused on learning, accountability, and delivery excellence.

Senior Software Engineering Manager

Invitae
02.2020 - 04.2021
  • Led cross-functional teams responsible for Patient Ordering, Results, Provider Dashboard, and Backoffice systems.
  • Collaborated with product, marketing, and design to define roadmaps and long-term product strategy.
  • Elevated engineering standards through improved hiring processes, growth plans, and internal technical learning sessions.
  • Partnered with engineering leadership to define technical vision and coordinate delivery across teams.
  • Co-led efforts to decouple the monolith and migrate services to the cloud.
  • Delivered provider portal initiatives and brought non-invasive prenatal testing in-house, resulting in significant COGS reduction (~70%).

Team Lead

Proteus Digital Health
01.2019 - 01.2020
  • Led the design and implementation of a web application built from the ground up using React and Redux.
  • Drove the migration of the existing Angular codebase to React.
  • Managed a team of four engineers to prioritize work, meet deadlines, and deliver an MVP.
  • Collaborated with Product, UX, QA, and Systems Integration teams to ensure quality and usability.
  • Implemented performance improvements through caching and optimized component design.

Senior Software Engineer

Proteus Digital Health
12.2016 - 12.2018
  • Built a single-page application in AngularJS used by healthcare providers to monitor patient data.
  • Developed Node.js middleware services to support frontend applications.
  • Created data visualizations using D3.js to display patient metrics.
  • Reviewed specifications and provided estimates for new feature development.

Front End Engineer

Proteus Digital Health
03.2013 - 11.2016
  • Developed responsive web pages using HTML5, CSS3, JavaScript, and jQuery.
  • Built responsive layouts using Bootstrap and CSS media queries.
  • Integrated frontend applications with RESTful APIs.
  • Wrote unit tests using Jasmine.

Web Developer

Drish Infotech
10.2008 - 06.2010
  • Worked closely with clients and internal teams to translate requirements into interaction and information architecture.
  • Built forms and modules using JavaScript, jQuery, and AJAX.

Education

Masters of Science - Software Engineering

International Technological University
San Jose
01.2015

Masters of Science - Information Technology, Management and Organizational Change (ITMOC)

Lancaster University
UK
10.2008

Bachelors of Technology - Computer Science

Kurukshetra University
India
04.2006

Skills

  • Engineering Leadership & Org Scaling
  • Manager & IC Development
  • Platform & Distributed Systems Architecture
  • Developer Platforms & Integrations
  • Cross-functional Execution (Product, Design, GTM)
  • OKRs, KPIs, Metrics & Experimentation
  • Enterprise & Regulated Systems (RBAC, FedRAMP, HIPAA)
  • Agile Delivery & Execution Excellence

Timeline

Director of Engineering

Okta
09.2022 - Current

Director of Engineering

Invitae
04.2021 - 09.2022

Senior Software Engineering Manager

Invitae
02.2020 - 04.2021

Team Lead

Proteus Digital Health
01.2019 - 01.2020

Senior Software Engineer

Proteus Digital Health
12.2016 - 12.2018

Front End Engineer

Proteus Digital Health
03.2013 - 11.2016

Web Developer

Drish Infotech
10.2008 - 06.2010

Masters of Science - Information Technology, Management and Organizational Change (ITMOC)

Lancaster University

Bachelors of Technology - Computer Science

Kurukshetra University

Masters of Science - Software Engineering

International Technological University