Suree Burns
Portsmouth,Ohio
Summary
- Energetic professional with experience in fast-paced entertainment industry. Successfully maintained upbeat attitude when communicating with patrons and performing daily activities. Friendly and outgoing with passion for creating lasting memories for others. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
- Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Housekeeper
The Hilton
Huntington, West Virginia
02.2023 - 09.2024
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Provided information about hotel services upon request from guests.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Communicated with maintenance team on damages to repair.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
Cashier
Tim Hortons
Portsmouth , Ohio
02.2024 - 06.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
Education
Skills
- Multitasking and organization
- Product restocking
- Hospitality and accommodation
- Dependability and reliability
- Money handling
- Basic math
- Payment processing
- Sales transactions
- Attention to detail
- Written and verbal communication
- Clear communication
Timeline
Cashier
Tim Hortons
02.2024 - 06.2024
Housekeeper
The Hilton
02.2023 - 09.2024
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