SUREN GOLI

As a data analyst at different levels and working on various projects and initiatives at Citibank, carried out the below job duties:

• Lead the analysis of large and complex datasets to identify trends, patterns, and opportunities for growth and maintenance
• Study data structures, create and maintain inventory, data dictionaries and Metadata repositories
• Collaborate with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Identify and fix data quality issues , validate data and apply quality standards
• Develop data models, algorithms, and dashboard visualizations to effectively communicate complex data to stakeholders
• Develop and implement Data Governance policies, Taxonomies, playbooks to store and maintain quality data
• Act as Subject Matter Expert for financial data answering data queries and help find right data for stakeholders
• Carry out Data wrangling, analysis and mapping efforts to cater for Data Warehousing and analytics
• Lead and mentor junior data analysts on Databases, analysis Techniques, data policies, standards and best practices
• Collaborate and work with Business and IT teams, BISO, TISO, Data Review Board in ongoing data projects and initiatives including Data quality, Data Lineage and Database modernization
• Liaise with vendors for data requirements and mapping efforts in data migration projects
• Work in Agile environment, define and document data requirements.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

• Extensively worked on Data Migration and Data Warehousing projects implementing advanced data analysis techniques.
• Enhanced data-driven decision making by improving the quality of data by establishing data sourcing from Golden source, establishing Data lineage and applying data quality controls.
• Lead the Meta data repository and CDE identification initiatives
• Studied systems, gathered data requirements, prepared functional specs, data flows and created Jira user stories
• Addressed data inconsistencies and resolved data quality issues and applied data standards
• Created Data Models, Concept and functional design Docs and Data flow Diagrams
• Provided SME support for Mortgage default division.
• Provided actionable recommendations based on thorough analysis of historical performance trends.
• Trained offshore team and junior analysts on system and data analysis and managed the deliverables.

• Managed competing priorities effectively using time management strategies to ensure deadlines were met without compromising quality.
• Resolved complex technical issues promptly, utilizing strong problem-solving skills and effective communication techniques.
• Optimized resource allocation across multiple projects to minimize potential conflicts while maximizing overall output.
• Collaborated closely with cross-functional teams to ensure seamless integration of technical support in larger projects.
• Enhanced project efficiency by effectively delegating tasks to team members and monitoring progress.
• Elevated client trust in services provided through diligent follow-up on outstanding concerns or requests.
• Developed comprehensive training materials to facilitate onboarding of new team members.
• Improved customer satisfaction by implementing streamlined technical support processes and procedures.
• Identified areas for process improvement, implementing new strategies to increase productivity and reduce costs.
• Monitored and tracked project progress to support timely completion.
• Partnered with project team members to identify and quickly address problems.
• Created and implemented contingency plans to address potential risks.

• Collaborated with stakeholders to gather, analyze, and document business requirements, ensuring alignment with strategic goals.
• Partnered with development teams to design and implement optimum solutions that met complex business requirements.
• Participated in requirement review and system design sessions, providing critical inputs and feedback on technical solutions to enhance project outcomes.
• Assisted in project planning, scheduling, progress tracking, delivering comprehensive reports that kept all stakeholders informed.
• Analyzed existing business processes and systems, identified and implemented improvements that significantly increased system efficiency.
• Acted as a liaison between business users and technical teams, conducting meetings and providing expert support to ensure seamless communication and collaboration.
• Reviewed test plans and test cases, provided detailed inputs, validated test results, and assisted testers in resolving defects promptly.
• Communicated project progress, risks, and issues to stakeholders
• Closely collaborated program management.
• Documented and stored application details, best practices, standard operating procedures, and playbooks.