Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suresh Devarajan

Santa Clara,CA

Summary

Accomplished Professional with 16+ years of experience in System Integration, implementation, Administration Hardware qualification and certification for multiple Microsoft’s suppliers - Original Equipment Manufacturer (OEM) / Original Design Manufacture (ODM) who develop and implement Server Systems (BIOS, BMC, Power, DIMM, HDD, FPGA, NVME, SSD, HDD, NIC TPM, CPU, Chassis Manager, Rack Manager, NVDIMM, PCIE Controllers etc.) part of production Microsoft Cloud server infrastructure. Managing Azure Data Box to Azure Cloud end to end solution that includes Solution Roadmap and Product releases, working with Partners on System Integration testing and support. Provided strategic direction to manage customer issues, develop content to support Field, Marketing and POC. Managed Project schedule, track progress, and deliverables. AI Infrastructure setup and management for Azure stack Ege devices. Design, develop, and maintain robust and scalable infrastructure for AI systems. Implement best practices and standards for AI infrastructure, ensuring stability, reliability, and efficiency. performance testing and optimization to improve the efficiency of AI systems Experience working closely with Microsoft product groups, Engineering groups, component teams, suppliers, and industry partners to architect to develop and build server hardware solutions at different levels including EVT, DVT, and PVT stages that meet the requirements for Microsoft cloud services platforms such as Azure, Bing, O365, Xbox Live, and Exchange. Proficient in Physical IT hardware Infrastructure that powers Microsoft's Cloud Server Infrastructure services. Expert in Rack level setup, network switch configuration, hardware layout based out of topology SKU design, Hypervisor deployment and configuration to enable qualification testing. End – End Rack setup and Network switches installation, Configuration based on the requirement. Hardware SKU Design validation, defining the high-level workflow and test plan based on requirements for the qualification and certification of Microsoft global Cloud Servers.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Technical Lead

Mindtree Ltd
09.2017 - Current
  • Company Overview: Client: Microsoft Corporation, Mountain View, CA, USA. Project: AZURE Databox and Stack Edge (Online and offline data transfer to Cloud)
  • Participate in client discussions for new platform hardware roadmap, including review of latest technologies and technical requirements, propose new solutions, resource plan and qualification feasibilities.
  • Develop Azure Data Box hardware platform qualification test plan and solutions for both performance testing and functional testing, conduct the hands-on work, analyses the results and final system integration plan.
  • Coordinate with Client and Engineering groups and understand the requirement then proceed with Requirement gathering documentation and planning.
  • Debugging of systems hardware issues with multiple OEM (Original Equipment Manufacturer), ODM (Original Design Manufacturer) to deliver data inputs for product development.
  • Work with the software development teams for any hardware performance issues and regress the same in internal Lab environment for further bug fixes.
  • Responsible for storage solutions testing and configurations of RAID, RDMA, SMB, NFS, Clustering.
  • Setup, provide advisory, support and troubleshoot issues related to Microsoft Azure databox technologies. Monitor and test systems to identify root cause-based solutions and ensure better product and service quality.
  • Co-ordination with Team and Client for timely issue resolutions and potential blockers which can impact the service level agreement of deliverables.
  • Testing and setup of in-house infrastructure including complex Network Switches configurations using BGP, EIGRP, OSPF, RIP (V1 & V2) Protocols, TCP/IP for Azure databox products to test and build PowerShell Scripts and modules as an all-purpose tool.
  • Documentation of new components, activities and process improvements and sharing with new team members.
  • Work with development to effect critical design changes, manage operational responsibilities, provide business reviews and develop action plans to address issues.
  • Client: Microsoft Corporation, Mountain View, CA, USA. Project: AZURE Databox and Stack Edge (Online and offline data transfer to Cloud)

HW Qualification Engineer

Mindtree Ltd
02.2016 - 08.2017
  • Company Overview: Client: Microsoft Corporation, Redmond, WA USA. Project: Cloud Services Infrastructure (CSI)
  • Defined the TFS Work-Item workflow for end-to-end qualification activities.
  • Troubleshooting production roll-out issues for upgrades in datacenters and involving appropriate stake holders required to fix the issues.
  • Test Plan Development, Optimization, Execution & Analysis – Hardware, Firmware/Drivers & Interop.
  • Requirement Gathering and Documentation.
  • System under Test (SUT) Setup and Validations.
  • ETA and Qualification Deadline Management.
  • Benchmark Finalization for Full Server, Server Components, Firmware/Drivers Testing.
  • Testing multiple components such as BIOS, BMC, HDD, SSD, NVMe, PCIe drives, Storage Controllers (RAID), NIC, CM, DIMM, CPU.
  • Root Cause Analysis and Troubleshooting followed by Bug Triage Bug regression planning and implementation.
  • Test Automation and Day-to-Day Activity Automation Vendor Collaboration and Interop test result validations.
  • KPI planning and Documentation – Defined and designed PowerBI dashboards which helped client to forecast the production rollouts based on overall work progress.
  • Level 3 troubleshooting for issues faced during Testing.
  • Perform upgrade/downgrade for multiple server components which include SSD, HDD, Controllers, NIC etc.
  • Flash BIOS and BMC as new builds roll out both in WinPE and full OS.
  • Work closely with Client for production updates requirement gathering and planned the execution process for upgrade qualifications.
  • Client: Microsoft Corporation, Redmond, WA USA. Project: Cloud Services Infrastructure (CSI)

Technical Lead

Mindtree Ltd
08.2015 - 01.2016
  • Company Overview: Client: Catalina Marketing Corporation Inc., USA
  • Transition to Storage and Backup Infrastructure.
  • Understand the Customer infrastructure and update to offshore team.
  • Ensure the offshore team have 100% KA/KT on customer environment and documentation.
  • Defining the process based on the ITIL process and customer requirement.
  • Design, Deployment, Integration, Supporting and Management of Servers, Network, Storage, Virtual environment monitoring solutions & MWatch, an in-house IT Application and Infrastructure Monitoring and Service Management solution being provided by Mindtree.
  • Developed modules for any customized requirements provided by customers related to monitoring applications and infrastructure.
  • Engage with customers’ Subject Matter Experts regarding monitoring requirements and design solutions.
  • Maintaining MWatch Application Availability within committed SLA.
  • Responsible for debugging Databases and Application performance issues in production and pre-production environment to identify the time-consuming queries using the Execution Plan and SQL profiler.
  • Maintaining the High availability standards to production DB servers using the SQL server features such as SQL and Oracle Cluster, Replication, Log Shipping, and Mirroring.
  • Involved in daily Back-up on the Production Database and restore DBs on preproduction Environment.
  • Maintaining the High availability standards to production DB servers using the SQL server features such as SQL and Oracle Cluster, Replication, Log Shipping, and Mirroring.
  • Create and Manage Hyper-V and VMware virtual machines for our development and testing environment.
  • Client: Catalina Marketing Corporation Inc., USA

Senior Technical Specialist

Mindtree Ltd
09.2010 - 07.2015
  • Company Overview: Client: KPN Mobile Corporate Market, Netherlands
  • Storage Provision, Expansion, Migration & Reclamation using SVC, XIV, NetApp.
  • Perform Local and Remote replication operations for various operations.
  • Managing Flash Copy and Metro/Global-Mirror operations on SVC.
  • Support Oracle & SAP refresh activities using Flash Copy, Snapshot & BCV.
  • Strategic Capacity Planning and proactive remediation for Thin Provisioned LUNs.
  • Involving in the project team meetings and taking business requirements like IOPS, bandwidth, throughput and disk sizing, RAID levels.
  • Periodic review of performance of Storage Arrays and LUNs using Tivoli Productivity Center and implementing corrective measures.
  • Conducting performance tuning and troubleshooting in the event of system slowness and disasters.
  • Preparing Monthly reports for Capacity Planning and engage with Client in Procurement meetings.
  • Client: KPN Mobile Corporate Market, Netherlands

System Engineer

Hewlett Packard Global soft
12.2008 - 09.2010
  • Company Overview: Client: Weyerhaeuser, USA
  • Installation and Configuration of backup servers and clients in TSM, CommVault and set up integration backups like TDP SQL, TDP oracle, TDP DB2 and NDMP backup jobs for NetApp Filers.
  • Troubleshooting HP Data Protector, Netbackup, Backup Exec backup failures.
  • Troubleshooting HP MSL 6030/6060, IBM3584, 3592 tape libraries and VTL related issues.
  • Performed zoning and allocation of tape drives from HP VLS to backup host.
  • Client: Weyerhaeuser, USA

System Administrator

CMC Ltd
03.2007 - 12.2008
  • Company Overview: Client: EDS, India
  • Support day to day issues reported in the applications and infrastructure & provide resolution.
  • Collected new requirements and enhanced the application following the software life cycle process.
  • Managed effective business continuity services and conducted Disaster recovery exercises for critical systems.
  • Project the scope was to migrate both Physical and Virtual servers to Virtual. The application which is not compatible with Virtual needs to migrate to Physical servers.
  • Client: EDS, India

Education

Bachelor of Engineering - Electrical and Electronics

Skills

  • IT Infrastructure and Data Center Services
  • Storage Management
  • Cloud Data Services
  • Technical Project Management
  • Service Management
  • Delivery Operations
  • Stakeholder Coordination
  • Proactive Thinking
  • Troubleshooting & Debugging
  • Team Building & Delegation
  • Knowledge Management
  • Service Transition
  • Cloud Environment
  • Microsoft Azure
  • VMware private cloud
  • Cisco UCS private cloud
  • Testing Tools and Technologies
  • TFS
  • Visual Studio
  • Power BI
  • Windows Azure
  • PowerShell
  • KSR
  • WCS toolkit
  • Component
  • Qual automation toolkit
  • IOmeter
  • WLG
  • StoreScore
  • NTTCP
  • Prime95
  • Linpack
  • MemTest86
  • DDR-RMT
  • WinDbg
  • Hyper-V
  • WDS
  • ArcName
  • Exchange Jetstress
  • Azure IAAS
  • PAAS
  • SAAS
  • Hypervisors
  • Microsoft Hyper-V
  • VMware ESXi
  • Operating Systems
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Linux
  • Unix
  • Server Components
  • DIMMS
  • BIOS
  • BMC
  • HDD
  • SATA SSD
  • NVMe
  • FPGA
  • PCIE Controllers
  • HBA
  • NV-DIMM
  • Network & Directory Services
  • AD
  • ADDS
  • DNS
  • DHCP
  • HNV
  • VMware virtual networking
  • Scripting Tools
  • Batch scripting
  • Shell scripting
  • Routers/Switches
  • Network Monitor Tools
  • Cisco Nexus
  • Cisco Fabric Interconnects
  • PDUs
  • Lbs
  • Protocols
  • Ethernet
  • OSPF
  • EIGRP
  • TCP/IP
  • FTP
  • SMTP
  • Telnet
  • HTTP
  • ARP
  • SNMP
  • NTP
  • System Hardware
  • ODM
  • Wiwynn
  • Quanta
  • OEM
  • HP
  • Dell
  • ZT
  • Lenovo
  • Generation
  • Azure Data Box

Certification

ITIL v3 Foundation Certified

Timeline

Technical Lead

Mindtree Ltd
09.2017 - Current

HW Qualification Engineer

Mindtree Ltd
02.2016 - 08.2017

Technical Lead

Mindtree Ltd
08.2015 - 01.2016

Senior Technical Specialist

Mindtree Ltd
09.2010 - 07.2015

System Engineer

Hewlett Packard Global soft
12.2008 - 09.2010

System Administrator

CMC Ltd
03.2007 - 12.2008

Bachelor of Engineering - Electrical and Electronics

Suresh Devarajan