Suresh Durgarao

Led dining operations across multiple venues, ensuring seamless service and high guest satisfaction. Served as the primary point of contact for VIP guests and high-profile events. Coordinated with teams to maintain exceptional service standards, critical to the ship's overall guest experience.

Led the preparation and training of the food & beverage team for the launch of the newly introduced Harmony of the Seas. Designed and executed rigorous, ship-wide training programs, setting the foundation for operational success. Played a crucial role in building a high-performing team ready to deliver exceptional guest experiences on the new ship.

Directed daily dining room operations, ensuring flawless service delivery for up to 2,000 guests. Led a team to exceed service standards, resolve guest issues, and enhance the overall dining experience.