Suresh Jayakumar

• Directed technical initiatives that encouraged innovation through research and experimentation, while upholding rigorous quality assurance throughout the development process across mobile apps, online, and in-store systems.
• Directed a technology organization with a size of 54 (2 Software Development Managers and 52 engineers) spread across multiple teams.
• Lead the engineering effort for key initiatives:

- Computer vision and smart in-store replenishment: Leveraged generative AI to ensure that the stores have the right products based on customer needs and demand. Helped generate an additional sales lift of 15%.

- Digital Content Platform: An integrated, cloud-based platform for processing product, pricing, and ads across electronic shelf labels, in-store displays, and mobile apps.

- Self-service propane kiosks: New kiosks unlocking 24/7 pickup via mobile and web-based apps.

- Robotics POC: Leveraged generative AI and piloted in over 100 stores to scan the shelves and help with replenishment.

• Led application development projects to enhance system functionality and user experience.
• Collaborated with cross-functional teams across multiple geographic locations to align software solutions with business needs.
• Led the following key initiatives:

- Rx system renewal: Complete redesign and rebuild using a modern tech stack.

- Rx work balancing: Mobile and web-based for work distribution across stores and back-office operations.

• Mentored junior developers, fostering skill development and teamwork in projects.
• Implemented agile methodologies to improve project delivery timelines and flexibility.

• Led cross-functional teams to implement IT projects and strategies.
• Managed vendor relationships to ensure effective service delivery.
• Directed budget planning and resource allocation for IT initiatives.
• Led the following key initiatives:

- OTC Market Data - Publish market data via API and messaging.

- Integration with the Brazilian exchange.

- Globex Credit Controls - Risk Management

• Led cross-functional teams to develop strategic consulting solutions for clients.
• Conducted market research to inform strategic decisions and service offerings.
• Provided leadership during times of organizational change or crisis situations.
• Collaborated with senior leadership to refine consulting methodologies and best practices.

• Architecture, design, and led development for multiple web-based systems.
• Created detailed construction documents to guide project execution.