Suresh Kumar Kuttappan
Doha,DA
Summary
Accomplished leader with a proven track record at PAYRUP, adept in Fintech Product Management and excelling in relationship management. Spearheaded initiatives that expanded customer base by 55%, leveraging strong interpersonal & negotiation skills. Renowned for driving business growth and developing strategic partnerships, consistently achieving beyond sales targets.
Overview
22
22
years of professional experience
Work History
CEO
PAYRUP
BENGALURU, KARNATAKA
07.2023 - Current
- Provide Inspired Leadership: Lead the company and inspire employees to achieve their best.
- Make High-Level Decisions: Make strategic decisions about policy and company direction.
- Report to the Board: Keep the board of directors informed and report on company performance.
- Develop and Implement Policies: Create and implement operational policies and strategic plans.
- Develop Company Culture: Establish and promote the company's culture and vision.
- Oversee Fiscal Activity: Manage budgeting, reporting, and auditing.
- Work with Executives: Collaborate with senior stakeholders, CFO, CIO, and other executives.
- Ensure Legal Compliance: Ensure all legal and regulatory documents are filed and compliance is maintained.
- Identify Opportunities: Identify and address problems and opportunities for the company.
- Build Alliances: Form alliances and partnerships with other organizations.
- Oversee Operations: Manage the day-to-day operations of the company
Senior Personal Financial Executive
DOHA BANK
Doha
01.2013 - 05.2023
- Promote and sell Personal Financing, Home Financing, Car Loans and Credit Cards to potential customers with an aim towards achieving sales targets
- Cross-sell deposits, SME loans, insurance products and service beneficial to customer needs
- Manage customer migration between segments, Take-Over loans from other banks, and Payroll Transfer
- Provide accurate financing solutions to meet customer needs and requirements whilst ensuring best and trusted client relationship practices is maintained always
- Provide leadership, coaching and mentoring to subordinate staff
- Support and participate in any promotional activities, events of the respective financing products for the targeted market segment
- Developing a network of local business contacts, promoting the bank's services, planning, and meeting target, maintaining statistical and financial records
- Prepare sales and marketing statements and reports for the top management of the bank
- Awarded four times as 'Best Employee of the Month' honouree by CEO for achieving highest number of sales target and superior performance
- Enlisted a dozen of MNC companies (Louis Berger, Emerson, Bureau Veritas, Jotun etc.), Companies under QSE & QFC, Top Companies across the region in Doha Bank's approved list of companies for lending
Business Development Manager
UAE DELIVERS SERVICES L.L.C
Abu Dhabi
02.2010 - 08.2012
- Identify and develop new business opportunities at B2B channel by promoting Uaedeliver's online store to new and existing Clients
- Create strategy and plan to build distribution with existing and new e-commerce customers by creating, managing and listings for all marketplaces
- Oversee all activities related to the accounts, cultivating client relationships, presentation of company services, analyzing market trends, client needs, and negotiating profitable vendor contracts
- Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
- Develop relationships and networks with local, national and international companies
- Bring innovative ideas to the table every day to find better ways of accomplishing the customer objectives
- Ensure the appropriate recruitment of staff to relevant positions
- Partner with the E-Commerce Marketing team to develop and execute brand appropriate promotional campaigns
- Expanded customer base by 55% within the first six months of the year 2011 by employing exceptional customer orientation and sales push techniques
- Oversaw key accounts and negotiated high level contracts
Sales Supervisor
EMIRATES National Bank of Dubai (ENBD)
Abu Dhabi
07.2007 - 12.2009
- Managing high potential companies on a 'relationship' basis to cross sell Personal Loans, Retail Ordinary Loans (for UAE nationals), SME, Credit Cards & Payrolls etc
- Manage a designated portfolio of customer relationships in order to identify and address customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer
- Ensure relationship retention, Generate new loan originations and auxiliary loan products and other products and services
- Drive the day-to-day business through various activities and manage all micro promotional activity
- Manages high-end corporate customers business needs and strategies, provides financial counseling, advice and expertise in complex loan structuring and strategic business planning
- Ensure delivering superior customer service, by providing personalize service
Team Leader
KHATT SPRING Golden Tulip Hotel & Spa
Ras Al Khaimah
12.2005 - 04.2007
- Solicits new business from assigned small business accounts, reader boards, and leads sent through internal referral mechanisms
- Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, new business calls, face to face activities, etc.)
- Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required
- Utilizes negotiation skills and creative selling abilities to uncover new business
- Communicates trends, opportunities, and market changes to appropriate parties, as needed
- Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads
- Attending trade exhibitions, conferences, and meetings
Operations Executive
TAMIMI-KBR
Baghdad
02.2003 - 06.2004
- Company Overview: Operated Catering Facility for officials from 'Coalition Provisional Authority-Baghdad' and US Defense, under management of KBR, a Halliburton Co
- USA
- Operated Catering Facility for officials from 'Coalition Provisional Authority-Baghdad' and US Defense, under management of KBR, a Halliburton Co
- USA
Education
Bachelor of Business Administration - Banking
Alagappa University
Skills
- Fintech Product Management
- Strong interpersonal & negotiation skills
- Business & Channel Development
- Sales Team Training & Management
- Relationship Management
- Key Account Management
- Forecasting & Market Analytics
- Digital Marketing Expert
- Marketing Technology Specialist
- Startup Consultant
Languages
- English
- Hindi
- Tamil
- Malayalam
Awards
- Best Personal Financial Executive Award, Doha Bank, 06/01/15
- Best Personal Financial Executive Award, Doha Bank, 04/01/17
- Best Personal Financial Executive Award, Doha Bank, 12/01/19
- Champion of the Great UAE Personal Loan Race Award, Emirates NBD, 05/01/09
- Direct Sales Force's 4th Quarter Certificate for the Best Performance, Emirates NBD, 10/01/08
- Best Employee Award, Coalition Provisional Authority, USA, 03/01/04
Projects
PayRup, Worked as a mentor, brand building specialist and strategy developer for upcoming online payment application in India., www.payrup.com
Disclaimer
I hereby declare that above-mentioned information is correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 02/12/81
- Nationality: Indian
- Marital Status: Married
Drivinglicenses
- Qatar
- UAE
- India
Timeline
CEO
PAYRUP
07.2023 - Current
Senior Personal Financial Executive
DOHA BANK
01.2013 - 05.2023
Business Development Manager
UAE DELIVERS SERVICES L.L.C
02.2010 - 08.2012
Sales Supervisor
EMIRATES National Bank of Dubai (ENBD)
07.2007 - 12.2009
Team Leader
KHATT SPRING Golden Tulip Hotel & Spa
12.2005 - 04.2007
Operations Executive
TAMIMI-KBR
02.2003 - 06.2004
Bachelor of Business Administration - Banking
Alagappa University
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