Resourceful Finance professionnal with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base.
Overview
11
11
years of professional experience
Work History
Global Management Reporting, Team Lead
Capgemini Technology Services India Limited
05.2018 - 02.2023
Client – Unilever
Closely working and monitoring team for SAP closing in COPA
Responsible for Master Data maintenance such as GRR3 mapping, FI_COPA table mappings, FR table mappings, etc.., on timely manner
Supported various critical issues during MEC and Non-MEC
Responsible for yearly restatement activities in various tools such as BW, MSBI, AFO & Ifinance/Victory
Closely working with multiple clients from different regions of American countries and ensure that all client queries are resolved on time without impacting SLA
Lead for yearly SCOA changes in Unilever from 2019 to 2022 fiscal years
Responsible for various reportings and master data maintenance such as P&L, Customer, GMVA, Working Capital, ICR and Forecasting
Ensuring DTP's are reviewed frequently and approved by PEC team (Process Excellence team).
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Held weekly team meetings to inform team members on company news and updates.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked with team to identify areas of improvement and devised solutions based on findings.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Reviewed, implemented and updated company records related to team activities for future reference.
Supervised team members to confirm compliance with set procedures and quality requirements.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Generated reports detailing findings and recommendations.
Maintained database systems to track and analyze operational data.
Conducted regular reviews of operations and identified areas for improvement.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
AP Senior Analyst
Accenture Services PVT Limited
07.2015 - 02.2018
Client - Dell EMC
Preparing controls for process and daily reviewing and enduring consistent
Responsible for processing assigned invoices for the day (PO, NON-PO, Credit Memo, PD Services)
Responsible for Quality checks and to ensure that there is no error before the payment process for all type of invoices
Handling Clients Calls, Queries and escalation part and sharing to the team and explaining those to the team members
Conduct team meeting and assessments for the team to fill the gap in the process
Monitor the day-to-day activities and managed the team from the project trained to till date
Recognize and celebrate team and team member accomplishments and exceptional performance
Provide guidance to the team based on management direction and ensured to follow the same
Motivate the team members and team bonding
Directly interacting with the clients and helping them in resolving the team members and escalation queries
Conducting the daily team huddle and giving the right and clean direction with the process updates
Ensured the Monthly & Quarterly closing activities are done with meeting the SLA in green status
Closely monitored and ensured there is no missed invoices and not allowed to cross the TAT ageing
Developing process manuals and standard training materials for the upcoming new joiners
Verifying all the urgent CS queries received through service desk and makes sure all the queries are responded within the TAT ageing and closed the same within the given time.
SAP FI Consultant
Mind Infosoft Global Services
09.2013 - 07.2015
Understanding Business process of the Client's Business and actively involved in, FICO Implementation in BRFL
Configured and customized Chart of accounts, Company code Global Parameters, Fiscal year Variants, Posting Period Variants, Account Groups, Field Status Groups, and Tolerance Groups
Responsible for Configuration of FI-GL, AP, AR Key Settings for Company Code, Company Code Global Parameters, Chart of Accounts,
Business Areas, Fiscal Year Variant, Posting Period Variants, Document Types, Document Number Ranges, Tax on Sales and Purchases, Account Groups, Field Status Groups, and Tolerance Groups
Automatic Account Determination, GR/IR, Down Payments
Preparation of Revenue Accounts and Assignment of GL Accounts
Configuring Automatic Payment Program
Dunning for Vendors/Customers and Correspondence
Configured Controlling Area Settings, Number ranges, and Maintained Versions
Dealing with Medium and Low-level problems.
Analysis of day-to-day issues and solutions after communicating with users.
Post implementation support includes resolving the tickets raised by the end users.
Conduct problem analysis and communicate the solution to the end user.
Interacting with end users and resolving the issues based on severity levels.
Training the end users and troubleshooting day-to-day issues for FI transactions.
Solving of maintenance Issues and tickets in the area of G/L, A/P, A/R and AA.
Preparation of User manual Documentation
Accounts Executive
Onliest Designers Ltd
06.2012 - 05.2013
Organize financial programs and ensure compliance to budgetary requirements
Supervise & ensure efficient working of all financial transactions in organization
Monitor & implement all accounts payable check activation and wire transactions
Assist departments in account reconciliation process on monthly basis
Administer all bank transactions & data recording procedures monthly
Analyze different general ledger accounts regularly
Develop Budgetary plans for process as per requirement
Collect Bank statements on monthly basis
Manage & maintain finance related programs & documents inclusive of future plans & programs
Design & prepare audit schedules for external audit processes.
Education
MBA - Finance
Kongu Arts And Science College
Erode, IN
2012
BBM - Business Management
Kongu Arts And Science College
Erode, IN
2010
Skills
Microsoft Office, SAP, MSBI, DFM, AFO, Ifinance/Victory, SAP FI, SAP CO Analytics, Team Management, Communication, Accounting Standard, Key Performance Indicators, Managerial Finance, Process Improvements, Business Relationship Management, Problem Solving, Quantitative Finance, Corporate Finance, Management Accounting, Overheads, Reporting Requirements, Annual Planning, Resource Allocation, Onsite, Financial Performance, Business Case Preparation, Performance Reporting, Interpersonal Skills, Reporting & Analysis, Statutory Accounting Principles, Written Communication
Languages
English
Full Professional
Tamil
Native or Bilingual
Professional Achievements
Best Performer of the year 2016, 2017, 2019, 2020 & 2021.
No.1 Rated employee for multiple financial years.
Received multiple awards (Rising Star, Star Performer, Individual Contributor, Team Player, Golden Shoe, Best Lead)
Design, Develop and Implementation at Capgemini Technology Services India LimitedDesign, Develop and Implementation at Capgemini Technology Services India Limited
International Client Service Manager at Capgemini Technology Services India LimitedInternational Client Service Manager at Capgemini Technology Services India Limited