Summary
Overview
Work History
Education
Skills
Mission
Certification
Interests
Community Involvement
Timeline
Volunteer
Suresh Thirugnanasambandan

Suresh Thirugnanasambandan

Software Engineering Manager
Cary,NC

Summary

To be an exceptional Engineering Manager who is competent in building great performing customer obsessed teams. Recognized consistently for performance excellence. Devoted to problem-solving and proposing strategic solutions. Knowledgeable about using metrics to influence decision.

Overview

19
19
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Manager, Software Engineering

Red Hat Inc
Raleigh, NC
01.2022 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Responsible for implementation of partner ecosystems for Red Hat Insights, working with multiple vendors
  • Managed 3 different SAAS services on console.redhat.com hybrid cloud.
  • Collaborated with software engineers to develop and test application procedures for system efficiency
  • Provided software and hardware troubleshooting to maintain performance levels
  • Recruited and hired top performers to add talent and value to department
  • Onboarded new employees with training and new hire documentation
  • Accomplished multiple tasks within established timeframes

Associate Manager, Software Engineering

Red Hat Inc.
Raleigh, NC
08.2020 - 01.2022

- Responsible for delivering capabilities to Red Hat SaaS - Red Hat Insights - Compliance and Drift services working in a global team.

- Contributed to Red Hat's vision to become a top Cloud player in the industry by improving Customer adoption by making the product more intuitive to use.

Principal Quality Engineer (Engineering Org)

Red Hat Inc
Raleigh, NC
08.2016 - 08.2020
  • Identified several performance improvements that brought an average of 20%+ efficiency.
  • Created Engineering roadmap for 2 years.
  • Fine tuned Satellite in Customer data centers, including live troubleshooting with customers.
  • Provided quick responses for customer cases, including hotfixes
  • Part of multiple customer visits to review customer installations.
  • Winner of Product and Technologies Elevator pitch competition.
  • Key part of 8 AMAs (Ask Me Anything) with customers to promote our product.
  • Worked with Performance team to standardize documentation.
  • Worked with the Documentation team to improve Engineering-Documentation workflow / relationship.
  • Helped 10 top profile customers to standardize their Satellite environments.
  • Trained in Conflict resolution, Cultural differences, Emotional Intelligence, Vulnerability, Crucial Converstations, Engaging Presentations.
  • Mentored more than 10 people. One employee moved from Performance notice period to a Star performer in three years after my mentoring.

Senior Quality Engineer (QE Org)

Red Hat Inc.
Raleigh, NC
12.2012 - 07.2016

- Contributed to the quality of Satellite product by writing automated tests in python.

- Hired/Mentored new members of the team.

Senior Quality Assurance Engineer

Harland Clarke Corp.
San Antonio, TX
08.2010 - 12.2012
  • Involved in recruitment and training of 15 individuals for setting up a new offshore delivery center.
  • Implemented automation solution to migrate test cases to a new platform resulting in savings of over $30k.
  • Automated and standardized QE metrics for the 6 teams resulting in savings of 30 hours per week.
  • Implemented automated defect reporting tool resulting in savings of 10 hours per day.
  • Introduced "Best Defect Award of the month" to motivate the team members.
  • Used Six Sigma techniques to improve the quality of test cases which led to 20% fewer bugs in production.

Senior Quality Assurance Engineer

Tata Consultancy Services
San Antonio, TX
11.2003 - 08.2010
  • Lead multiple teams ranging from 5 to 12 members in Telecom and Insurance domains.
  • Proposed / implemented automation scripts for legacy migration which lead to the savings of 9 Full Time Employees. Received the prestigious USAA Pride award for this project.
  • Piloted and rolled out a new Java unit testing tool which reduced the System Testing bugs by 15%. Received Star of the Month award for this project.
  • Implemented Six Sigma process improvements for a total savings of over $75k
  • Redesigned Defect management processes which lead to 30% improvement in Time to Market.
  • Improved the workflow of Auto Claims Management System which reduced the Claims processing time by about 25%

Education

Bachelor of Engineering - Computer Science

University of Madras
Chennai, India
06.1999 - 04.2003

Skills

RHEL, Fedora

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Mission

Using my technical background and deep collaboration to build Engineering teams who go beyond just coding and to be a critical part of the Organization to improve customer experience every single day by leaving everything they touch a little better than how it was.

Certification

RHCSA

Interests

Yoga

Mindfulness

Veganism

Vegeterianism

Minimalism

Community Involvement

  • Founder of Indian origin group meetup at Red Hat. More than 40 active members. Meets 6 times a year to discuss emerging technologies and helping fellow members.
  • Founder of Dad's group in my neighborhood. 6 active members and growing. Meets 6 times a year to discuss career options, kids education, etc.
  • Founder of Asian Minority immigration group at Red Hat. Meets once a month to discuss immigration questions and experiences.

Timeline

Manager, Software Engineering

Red Hat Inc
01.2022 - Current

Associate Manager, Software Engineering

Red Hat Inc.
08.2020 - 01.2022

Red Hat Certified Specialist in Configuration Management

03-2018

Principal Quality Engineer (Engineering Org)

Red Hat Inc
08.2016 - 08.2020

RHCSA

06-2015

Senior Quality Engineer (QE Org)

Red Hat Inc.
12.2012 - 07.2016

Senior Quality Assurance Engineer

Harland Clarke Corp.
08.2010 - 12.2012

Senior Quality Assurance Engineer

Tata Consultancy Services
11.2003 - 08.2010

Bachelor of Engineering - Computer Science

University of Madras
06.1999 - 04.2003
Suresh ThirugnanasambandanSoftware Engineering Manager
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