Summary
Overview
Work History
Education
Skills
Timeline
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Suriah Patterson

Crown Point,IN

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Team Member

7 Brew
02.2025 - Current
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Collaborated with team members to maintain store organization and cleanliness standards.
  • Operated point-of-sale systems efficiently, ensuring accurate cash handling and transactions.
  • Restocked merchandise promptly to optimize inventory levels and product availability.
  • Adapted quickly to changing priorities and tasks in a fast-paced retail environment.
  • Engaged in continuous learning of product knowledge to provide informed recommendations.

Cashier

Jollys Chicken and Fish
12.2024 - 01.2025
  • Processed customer transactions efficiently through point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash handling procedures to ensure accountability.
  • Balanced cash drawer at end of shifts to verify transaction accuracy.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Retail Sales Associate

TJ Max
01.2023 - 11.2023
  • Maintained clean and organized sales floor, promoting a welcoming environment for shoppers.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Collaborated with team members to restock merchandise and maintain inventory levels.
  • Handled customer returns and exchanges professionally, resolving issues promptly to retain loyalty.
  • Adapted quickly to new policies and procedures, ensuring compliance with company standards.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

High School Diploma -

Merrillville High School
Merrillville, IN
08.2021 - 05.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Following instructions
  • Flexible schedule
  • Workplace safety
  • Organizing work stations
  • Complex Problem-solving
  • Order preparation
  • Area and facility cleaning

Timeline

Team Member

7 Brew
02.2025 - Current

Cashier

Jollys Chicken and Fish
12.2024 - 01.2025

Retail Sales Associate

TJ Max
01.2023 - 11.2023

High School Diploma -

Merrillville High School
08.2021 - 05.2025

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Suriah Patterson