Surika Xayamongsa
Youngsville,LA
Summary
Analytical supply chain professional knowledgeable about gathering and analyzing data to make proactive adjustments to business supply chain operations. Tracks and models metrics, forecasts trends and stays on top of changing resource requirements and availability. Advanced skills in SQL, Tableau, and SAP.
Overview
6
6
years of professional experience
Work History
Business System Analyst
VieMed
06.2024 - Current
- Supported integration of new software applications by liaising between development teams and end users throughout all stages of the project lifecycle.
- Assisted in the selection of appropriate technology solutions by conducting thorough research and feasibility analysis based on organizational goals.
- Maintained system security protocols by implementing stringent access controls, vulnerability assessments, and regular monitoring procedures.
- Evaluated vendor proposals to select the most suitable solutions for business needs while maximizing cost efficiency.
- Worked and collaborated with 10 departments and along with 1200 employees.
Supply Chain Specialist
Fastenal
12.2023 - 05.2024
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Established effective communication channels between departments for seamless supply chain operations.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Worked 10 suppliers to manage schedules, specifications and quality compliance.
- Championed sustainability initiatives within company''s supply chain operations through waste reduction strategies.
- Collaborated cross-functionally to integrate end-to-end supply chain strategies, reducing overall operational costs.
Sales Specialist
Hampton Toyota
08.2022 - 05.2024
- Built rapport with 5-10 customers daily and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Provided first-rate service to all customers and potential customers.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Restaurant Manager
Mimi's Fresh Asian Cuisine
07.2019 - 08.2021
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw 10-15 staff members and inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Carefully interviewed, selected, trained, and supervised staff.
Marketing Assistant
State Farm
05.2018 - 07.2019
- Created engaging content for Pinterest, Facebook, and Instagram.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Generated leads through 50-100 phone calls, emails and face-to-face interactions.
- Assisted in growing customer database through lead generation tactics like landing page optimization or targeted online advertising campaigns.
Education
Bachelor of Science - Business Management
University of Louisiana At Lafayette
Lafayette, LA05.2018
Skills
- Reviewing performance
- Operations Management
- Materials Management
- Supplier Relationship Management
- SAP
- SQL and Databases
- Business Analysis
- Data and Analytics
- Tableau
- SWOT Analysis
- Inventory control and record keeping
- Customer Engagement
- Performance Improvement
- Business process modeling
- Use Case Development
- SQL Proficiency
- Software development life cycle
- Stakeholder Management
- Cross-Functional Collaboration
- Change Management Methodologies
Timeline
Business System Analyst
VieMed
06.2024 - Current
Supply Chain Specialist
Fastenal
12.2023 - 05.2024
Sales Specialist
Hampton Toyota
08.2022 - 05.2024
Restaurant Manager
Mimi's Fresh Asian Cuisine
07.2019 - 08.2021
Marketing Assistant
State Farm
05.2018 - 07.2019
Bachelor of Science - Business Management
University of Louisiana At Lafayette
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