Surinder Kaur Sandhu
Madera,California
Summary
Dynamic professional with a strong background in patient care and operational management, notably at Madera Rehabilitation & Nursing Center. Proven ability to enhance patient satisfaction and streamline processes. Skilled in electronic charting and adept at building relationships, ensuring both comfort and safety for patients while maintaining meticulous records. Reliable and focused on achieving results through compassionate patient interactions and effective communication. Prepared to contribute positively to healthcare teams and patient outcomes.Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Mountain Mike's Pizza
01.2021 - 12.2023
- Assisted in daily operations, ensuring efficient workflow and timely service delivery.
- Monitored cash handling procedures, ensuring accuracy and compliance with company policies.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
- Implemented customer feedback initiatives, improving service quality based on survey responses.
- Coordinated inventory management, accurately tracking stock levels and placing orders as needed.
- Developed training materials for new hires, streamlining onboarding processes for operational staff.
Accountant
SE Trucking Company
03.2021 - Current
- Managed accounts payable and receivable functions, optimizing cash flow management practices.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
- Prepared working papers, reports and supporting documentation for audit findings.
Nursing Assistant
Madera Rehabilitation & Nursing Center
01.2023 - 08.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records, supporting continuity of care.
- Implemented infection control procedures to enhance patient safety.
- Trained new staff on best practices for patient assistance and safety protocols.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Documented patient information and care activities in electronic health record.
Nursing Assistant
Madera Community Hospital
06.2025 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Improved patient comfort and safety by assisting with daily living activities, such as bathing and dressing.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Diploma - Advanced Diploma in Computer Application
Guru Kirpa Institute
Punjab,India12-2017
Financial Accounting And Taxation
Guru Kirpa Institute
Punjab,India12-2015
Bachelor of Arts - Political Science And Government
Shaheed Ganj College
Punjab,India04-2015
Skills
- Patient care
- Basic life support
- Direct patient care
- Recording vital signs
- Patient relationship building
- Electronic charting
- Companionship and emotional support
- Client documentation
- Specimen collection
- Records management
- Personal hygiene support
- Time management
Certification
- CNA - Certified Nursing Assistant
- BLS - Basic Life Support
- Accounts Training
- .NET Training
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Interests
- Hiking
- Volunteering with youth sports programs as a President of women's right club since 2012
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I have a passion for photography
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Historical Exploration
- Web Development and Design
Timeline
Nursing Assistant
Madera Community Hospital
06.2025 - Current
Nursing Assistant
Madera Rehabilitation & Nursing Center
01.2023 - 08.2025
Accountant
SE Trucking Company
03.2021 - Current
Manager's Assistant
Mountain Mike's Pizza
01.2021 - 12.2023
Diploma - Advanced Diploma in Computer Application
Guru Kirpa Institute
Financial Accounting And Taxation
Guru Kirpa Institute
Bachelor of Arts - Political Science And Government
Shaheed Ganj College