Surmesh Dadhwal

My role is the same as it was during secondment.

My role is varied and challenging. It involves maintaining driver competency by completing competency assessments as per ACSM schedules, or request authorisations if it is not completed.

Another important task is undertaking incident investigations and suggesting actions to improve safety of the railway. This also involves developing B10 support plans, by liaising with driver and Union reps.

I manage attendance, undertake RTW interviews, attendance Stage 1 and Stage 2 meetings, fact finding interviews, carrying out Fit for duty checks, weekly depot checks, 4 weekly Engg depot checks, helping Occupational health with Random drug tests, communicate and coordinate with various departments to improve safety and performance of SWR.

• Supported learner drivers to pass their practical driving examinations.
• Coached trainee drivers during practical handling.
• Helped trainees with diagnostic of faults and how to rectify them.
• Coached trainees to brake smoothly, stop at correct stop car marks, coupling and uncoupling and how to operate various safety systems.
• Reinforce rules and regulations for specific situations.
• Help build confidence and develop driving skills.

• Operated trains during various shifts, demonstrating flexibility and dedication towards job responsibilities.
• Ensured passenger safety by adhering to strict train operating procedures.
• Implemented company policies consistently whilst dealing with various aspects of train operation.
• Monitored on-board systems, troubleshooting any irregularities promptly.
• Attended regular training sessions to stay updated about latest safety regulations and operational standards in the rail industry.
• Kept calm under pressure, ensuring smooth operations even under unforeseen circumstances.
• Demonstrated strong problem-solving skills while handling technical issues related to the train's functioning.

Nearly 15 months training where I learned various tractions in the classroom, followed by practical handling of trains. I learned 4 VEP ( class 423 ), 4 CEP ( class 411) and 455 traction.

Next I completed route learning on route coming out of Waterloo to Basingstoke, Alton, Guilford via Woking, New line and Epsom, Dorking, Chessington South, Hampton court, Shepperton, Kingston and Hounslow rounders, Windsor, Weybridge via Staines and Reading.

• Facilitated smooth boarding and alighting process to enhance operational efficiency.
• Regularly interacted with passengers, enhancing overall travel experience.
• Assisted customers with travel queries for excellent service delivery.
• Worked closely with platform staff to ensure safe dispatch of trains.
• Assured punctuality by managing timely departure and arrival of trains at each station stop.
• Notified management of problems and issues with train interior to practice safety and comfort measures.