Surtina Cohoe
Albuquerque
Summary
Dedicated and empathetic Personal Care Assistant with a proven track record at Abanza Personal Care Services LLC, enhancing client wellness through exceptional care and emotional support. Skilled in team collaboration and maintaining organized, safe environments. Demonstrates strong multitasking abilities and a detail-oriented approach, significantly improving client satisfaction and safety protocols.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant
Abanza Personal Care Services LLC
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
CAP Team 1 Associate and CAP Team 2 Associate
Walmart Supercenter
04.2024 - 11.2024
- Maximized sales floor productivity with efficient shelf replenishment and presentation strategies.
- Ensured accurate inventory counts through diligent attention to detail during stock audits.
- Streamlined stocking processes through effective communication and collaboration with fellow associates.
- Proactively identified potential safety hazards on the sales floor, taking prompt action to rectify them and prevent accidents or injuries among staff or customers.
- Trained new CAP Team 1 Associates in proper procedures and best practices, contributing to overall team success.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Stocked shelves to match planogram images and instructions.
- Greeted customers and directed to requested products.
- Utilized equipment such as pallet jacks to safely transport products within the store for timely restocking purposes.
- Enhanced customer satisfaction by providing prompt and knowledgeable assistance on the sales floor.
- Supported CAP Team 2 colleagues in executing comprehensive stocking plans for optimal product placement.
- Interacted with guests in friendly and knowledgeable way.
Material Handler
Goodwill Industries Of New Mexico
01.2023 - 04.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Ensured compliance with safety regulations, leading to reduction in workplace accidents.
Housekeeper
The Downs Racetrack and Casino
05.2023 - 11.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Cook/dishwasher
Del Taco Inc.
03.2023 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Persona Care Attendant
Basin Coordinated Health Care
01.2015 - 12.2021
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Provided compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
- Assisted with mobility exercises to maintain strength in patients suffering from limited mobility.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
GED -
Pine Hill Schools
Pinehill, NM01-1988
Skills
*Personable, Empathetic, Dependable, and Patient
*Able to work on a Team/Independently
*Always open-minded and willing to learn
*Detail-oriented and Organized
Timeline
Personal Care Assistant
Abanza Personal Care Services LLC
04.2024 - Current
CAP Team 1 Associate and CAP Team 2 Associate
Walmart Supercenter
04.2024 - 11.2024
Housekeeper
The Downs Racetrack and Casino
05.2023 - 11.2023
Cook/dishwasher
Del Taco Inc.
03.2023 - 05.2023
Material Handler
Goodwill Industries Of New Mexico
01.2023 - 04.2024
Persona Care Attendant
Basin Coordinated Health Care
01.2015 - 12.2021
GED -
Pine Hill Schools
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