Summary
Overview
Work History
Education
Skills
Timeline
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Suruli Kelly-Powell

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

26
26
years of professional experience

Work History

Team Leader

Stellantis
01.2013 - Current
  • Contributed to the organization by applying effective leadership skills and constantly striving for excellence within the material logistics department.
  • Mentored the team on best practices in operations, fostering an environment conducive to professional growth and development.
  • Organized and led team meetings to discuss progress, reinforce company values, and address any concerns or areas needing improvement.
  • Led a diverse team, ensuring clear communication and collaboration for successful project completion.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Area Sale Manager

Mobility Web Technology
01.2009 - 12.2012
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Retail Sales Manager

AT&T
03.2004 - 01.2009
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.

Case Manager Specialist

LaDon's Guardianship Services
08.1998 - 03.2004
  • Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
  • Prepared comprehensive progress reports detailing client achievements, challenges faced, and recommendations for continued support services moving forward.
  • Provided crisis intervention and support during critical incidents involving clients or their families.
  • Trained new team members on best practices in case management, contributing to a consistent quality of care across the organization.
  • Enhanced communication between clients and service providers, resulting in better coordination of care.
  • Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options, connecting them with appropriate medical providers, and helping them understand available treatment modalities.
  • Managed high caseloads efficiently, prioritizing cases based on urgency and need.
  • Coordinated appropriate referrals to external agencies based on thorough assessment of client needs and goals.

Education

No Degree - Paralegal Studies

Academy of Courting Reporting
Clawson, MI

No Degree - Project Management

Capella University
Minneapolis, MN
06.2026

High School Diploma -

Detroit Catholic Central High School
Redford, MI
06.1996

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Staff Training
  • Work Planning and Prioritization
  • Coaching and Mentoring
  • Documentation And Reporting
  • Complex Problem-Solving
  • Analytical Thinking
  • Goal Setting
  • Conflict Resolution
  • Leading Team Meetings
  • Coaching

Timeline

Team Leader

Stellantis
01.2013 - Current

Area Sale Manager

Mobility Web Technology
01.2009 - 12.2012

Retail Sales Manager

AT&T
03.2004 - 01.2009

Case Manager Specialist

LaDon's Guardianship Services
08.1998 - 03.2004

No Degree - Paralegal Studies

Academy of Courting Reporting

No Degree - Project Management

Capella University

High School Diploma -

Detroit Catholic Central High School

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Suruli Kelly-Powell