Surwatie Seenarine
Queens,NY
Summary
Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Supervisor
JFK International Airport
Queens, NY
05.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Cleaner Supervisor
Seenarine Establishment
Queens, NY
01.2014 - 07.2018
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Ensure all machinery is in good working condition by carrying out regular checks; arrange repairs as necessary.
- Practiced safe work habits and wore protective safety equipment.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
Salesperson
Dunkin' Donuts
Queens, NY
01.2010 - 06.2013
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored customer order process and addressed customer issues.
- Produced sales documents, finalized deals and filed records.
Education
High School Diploma -
CORNCERSTONECHRISTIAN SCHOOL-TOWNSEND GA
02-2009
Skills
- HOUSEKEEPING
- MICROSOFT EXCEL
- PROBLEM MANAGEMENT
- CLEANING
- Inventory Control
Languages
English
Professional
Timeline
Supervisor
JFK International Airport
05.2022 - Current
Cleaner Supervisor
Seenarine Establishment
01.2014 - 07.2018
Salesperson
Dunkin' Donuts
01.2010 - 06.2013
High School Diploma -
CORNCERSTONECHRISTIAN SCHOOL-TOWNSEND GA
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