Professional caregiver skilled in supporting individuals with special needs. Strong background in creating safe, nurturing and fun environments and implementing personalized care plans. Effective team collaborator with focus on achieving positive outcomes and adapting to changing needs. Expertise in communication, patience, enthusiasm and empathy ensures high-quality care and trustworthiness.
Overview
4
4
years of professional experience
Work History
Secretary
New York Life Insurance Co
09.2023 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Special Education Teacher
The Hamaspik School
09.2022 - Current
Enhanced students' understanding of complex topics by incorporating interactive technologies and hands-on learning experiences.
Collaborated with parents and other educators to develop comprehensive support plans, promoting student success.
Planned daily activities to keep students engaged and on track with learning goals.
Maintained accurate records of student progress and attendance.
Worked closely with parents and guardians to address students' issues on multiple fronts.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Counselor
Achivers After School Program
11.2021 - 06.2024
Worked with children of varying age, interest, skill, and developmental levels.
Supported children by actively listening and offering encouragement.
Organized and guided group activities by leading, coaching, and participating with children.
Managed daily operations of programs, ensuring smooth transitions between activities and maintaining participant engagement throughout.
Increased kids satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
Supervised children activities to address behavioral issues and promote fun, safety and inclusivity.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Financial Services Professional at New York Life Securities/ New York Life InsuranceFinancial Services Professional at New York Life Securities/ New York Life Insurance