SURY PEREZ
Miami,FL
Summary
Foreing lawyer for eight years. Excellent communication skills with patients and medical team. Works with individuals to coordinate services and resources, such as medical care, housing, and employment. They help people access the services they need. They also provide support, guidance, and advocacy for their clients. Experiences dealing with Senior client in Nursing Home. Team player with diligent work habits. Strong organizational skills and ability to multi-task effectively. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
Work History
CBHCM
SUCCESS MENTAL HEALTH
Miami, Florida
01.2023 - Current
- CBHCM-PART TIME
- Assists clients in making knowledgeable healthcare choices by presenting them with service provider options.
- Advocates solutions on behalf of their clients by engaging service providers.
- Organizes and facilitates patient care by assessing and evaluating patients' needs.
- Coordinates and monitors services by including comprehensive tracking of client activities in relation to the care plan.
- Handles case assignments by drafting service plans and reviewing case progress.
- Helps clients achieve wellness and autonomy by having counselling services in place.
- Ensures client satisfaction by going the extra mile in interacting and keeping track of their progress.
- Keeps records of cases in check by accurately completing all necessary forms and producing statistical reports.
- Develops client's goals and areas of need by creating treatment plans which are assessed regularly.
- Identifies and provides emergency crisis services as necessary by making clinical assessments and responding according to accepted crisis involvement.
- Works with clients, family, support networks and caregivers by placing care plans for them.
- Records clients' progress through monitoring referrals, home visits and other notable interactions.
- Interviews, assesses, counsels, and provides resolution for clients in crises involving social, emotional, financial, health or other problems.
- Contacts clients who would be released to check on them and see whether they were happy with the services and if their physical and mental health had not changed.
- Performs high levels of collaboration by cooperating with the medical staff during the case management process.
- Accomplishes effective client care by assessing treatment needs, developing, monitoring, and evaluating treatment plans and progress.
- Develops effective working relations by cooperating with the medical team throughout the entire case management process.
CBHCM
QUALITY OF LIFE SERVICING
Miami, FL
08.2019 - Current
- Case Managers are employed to facilitate the process of case management
- Their duties include assessing a client’s physical and mental wellness, helping clients achieve autonomy, and coordinating and providing safe, timely services to the affected clients
- Conducting initial comprehensive assessments for client needs and support systems
- Evaluating client needs in order to provide a personalized plan
- Providing proper education on risk prevention to patients, their families and support groups
- Ensuring clients’ compliance with medication and care plans
- Helping clients make informed decisions by acting as advocates regarding treatment options
- Promoting cost-effective and quality intervention programs.
LA FAMILIA MEDICAL CENTER
04.2019 - 08.2019
- Marketing with health insurance, talk to patients, give them information about medical insurance and services offered by the clinic, work with electronic medical record in MDflow system
LEUNG HEALTH CARE MEDICAL CENTER
08.2017 - 01.2018
- Marketing with health insurance, talk to patients, give them information about medical insurance and services offered by the clinic, work with electronic medical record in MDflow system
CAREMAX MEDICAL CENTER
10.2016 - 07.2017
- Work to develop and implement plan to conduct targeted outreach in areas surrounding the designated neighborhoods
- Attend community board meetings and other relevant community meetings to promote our program and to provide input on local issues
- Schedule and attend outreach events, such as health fairs and community events as needed
- Assist with tracking and evaluation of outreach efforts to determine effectiveness of strategy
- Update social media content including website, Facebook, Twitter, etc
- Perform other related duties as assigned.
OASIS MENTAL HEALTH CENTER
01.2022
- CBHCM- PART TIME
FENIX CARE SERVICES
01.2021
- CBHCM- PART TIME
Education
Case Manager Supervisor Certification -
01.2024
Case Manager Certification -
01.2019
Laws College graduate -
01.2008
Graduated pf High school -
01.2000
Skills
- English Language
- Social Perceptiveness
- Persuasion
- Writing
- Systems Evaluation
- Operation Monitoring
- Negotiation
- Sales and Marketing
- Psychology
- Customer services
- Organizational and decision-making skills
- Leadership and teamwork skills
- Time management skills
- Tolerance and conflict resolution skills
- Autonomy, mentorship, and cultural sensitivity
- Patience and strong attention to detail
- Computer literacy including use of record-keeping software
References
ARIADNA GONZALEZ 786-304-7731 (QUALITY OF LIFE SERVICING)
MIGUEL LABRADA 305-833-9602 (SUCCESS MENTAL HEALTH)
Timeline
CBHCM
SUCCESS MENTAL HEALTH
01.2023 - Current
OASIS MENTAL HEALTH CENTER
01.2022
FENIX CARE SERVICES
01.2021
CBHCM
QUALITY OF LIFE SERVICING
08.2019 - Current
LA FAMILIA MEDICAL CENTER
04.2019 - 08.2019
LEUNG HEALTH CARE MEDICAL CENTER
08.2017 - 01.2018
CAREMAX MEDICAL CENTER
10.2016 - 07.2017
Case Manager Supervisor Certification -
Case Manager Certification -
Laws College graduate -
Graduated pf High school -
Similar Profiles
Michael AnthonyMichael Anthony
Founder Owner at The Mental Keys Training Program for SuccessFounder Owner at The Mental Keys Training Program for Success
Miranda GuitardMiranda Guitard
Addictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health ServicesAddictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health Services
Ayisha ChitakunyeAyisha Chitakunye
Service Director at Child and Youth Mental Health Service (CYMHS) Mental Health Drug and Alcohol (MHDA) Northern Sydney Local Health District (NSLHD)Service Director at Child and Youth Mental Health Service (CYMHS) Mental Health Drug and Alcohol (MHDA) Northern Sydney Local Health District (NSLHD)
Javier FanegoJavier Fanego
Intake & Authorization Specialist at Ciressolution Home HealthIntake & Authorization Specialist at Ciressolution Home Health
Rosena DelhommeRosena Delhomme
Quality Assurance Representative (FM-5550-CA) at United States Army Corps Of EngineersQuality Assurance Representative (FM-5550-CA) at United States Army Corps Of Engineers