Summary
Overview
Work History
Education
Skills
Websites
Certification
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Surya Bhimala

Jersey City,New Jersey

Summary

With over 5 years in cloud engineering and DevOps, I have honed expertise in AWS and Azure. As Cloud Support Engineer at Central Michigan University, I optimized cloud storage, enhanced security, and improved application reliability. At Tata Consultancy Services, as an Azure Cloud Engineer, I led Azure migrations, integrated Docker-based deployments, and managed Azure Kubernetes Service (AKS) for scalable container orchestration. My previous role as a DevOps Engineer involved automating infrastructure with Terraform and Ansible and managing CI/CD pipelines. With a master’s in computer science and certifications including Azure Administrator Associate, I excel in optimizing cloud infrastructure and automating processes for high availability. Resource experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cloud Support Engineer

Central Michigan University
10.2022 - 12.2023
  • Utilized S3 and Glacier for storage and backup, reducing storage costs by 30%.
  • Ensured data collection and reporting using University databases for maintenance and repair training.
  • Configured and managed secure VPC architectures with private and public subnets, improving network security
  • Maintained isolated subnets for university-owned broadcast and networking equipment.
  • Established secure site-to-site VPN connections between Data Centers and AWS, enhancing data transfer efficiency by 35%
  • Facilitated remote access for university services and its stakeholders.
  • Managed DNS settings and routing policies, reducing resolution time by 20%
  • Ensured seamless access to Student Information Systems (SIS) and custom applications
  • Oversaw AWS IAM roles and permissions; configured Multi-Factor Authentication (MFA) with Google Authenticator and AWS Virtual MFA
  • Implemented AWS CloudTrail for auditing and logging AWS activity, improving compliance monitoring
  • Ensured data integrity for tracking and processing college awards and scholarships
  • Leveraged AWS Trusted Advisor for cost optimization, security, fault tolerance, and performance improvement, leading to a 15% reduction in operational costs
  • Optimized resource usage in support of the University's curricular process
  • Configured and managed ELB and Auto Scaling for high availability and fault tolerance, boosting application reliability by 20%
  • Ensured load-balanced access to educational resources for online classes
  • Applied Security groups, network ACLs, Internet Gateways, and Elastic IPs, reducing security incidents by 45%
  • Enhanced security for student Blackboard for grade tracking and online classes
  • Developed automated pipelines for deploying Docker containers in AWS ECS using CloudFormation, CodeBuild, CodeDeploy, and S3, cutting deployment time by 50%
  • Enabled automated deployments for university applications and services
  • Used CloudFormation to define and provision AWS infrastructure as code, reducing manual provisioning errors by 70%
  • Ensured consistency and compliance for the University’s database infrastructure
  • Monitored server performance, CPU utilization, disk usage, and other metrics using AWS CloudWatch, reducing downtime by 25%
  • Maintained performance of university services through proactive alerts
  • Troubleshot and monitored Linux servers on AWS using Nagios and Splunk, improving issue resolution time by 30%
  • Ensured uptime and reliability for custom-developed applications.
  • Bridged communication gaps between technical teams and non-technical stakeholders, resulting in better collaboration on projects.
  • Championed the adoption of DevOps methodologies within the team, leading to greater collaboration, increased efficiency, and faster project completion.
  • Managed multiple projects concurrently, ensuring timely completion within budget constraints.
  • Conducted training sessions for junior team members and new hires, fostering a culture of continuous learning and skills development.
  • Created custom scripts to automate repetitive tasks, increasing efficiency within the team.
  • Contributed to cost-saving initiatives by analyzing resource usage patterns and recommending optimizations where necessary.
  • Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
  • Provided top-notch customer service while addressing client concerns regarding their cloud environments effectively.
  • Maintained up-to-date knowledge on industry trends, contributing to the continuous improvement of cloud services offered.
  • Improved application performance by identifying bottlenecks and implementing appropriate solutions.
  • Streamlined deployment processes with the integration of automation tools and best practices.
  • Participated in after-hours on-call support rotations, ensuring round-the-clock availability for critical incidents resolution.
  • Understood client needs and objectives by conducting proactive customer and data analysis.
  • Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.

Azure Cloud Engineer

Tata Consultancy Services
06.2020 - 07.2022
  • Led the development and orchestration of Target Architecture for migrating applications from on-premises to Azure Cloud
  • Collaborated with application owners to align requirements, increasing operational efficiency by 40% and reducing infrastructure costs by 25%
  • Integrated Docker-based Kafka deployments into Continuous Integration and Continuous Deployment (CI/CD) pipelines using Jenkins and Azure DevOps
  • Implemented Azure Policy for automated and repeatable deployments, enhancing reliability and consistency
  • Administrated Azure Active Directory (AD) tenants, including user and group administration, Azure AD application integration, and on-premises Windows AD connection
  • Implemented multi-factor authentication (MFA) and federated single sign-on (SSO), improving security and user accessibility
  • Developed and managed web services and APIs using ARM templates, ensuring seamless integration
  • Coordinated with cross-functional teams to establish build schedules, deployment guidelines and resolve CI/CD build failures in real-time applications
  • Applied extensive knowledge of the Software Development and Testing Life Cycle (SDLC/STLC) in cloud environments to streamline development, testing, and deployment processes, ensuring efficient and effective software delivery
  • Utilized Azure core services, including Azure Virtual Machines (VM), Blob Storage, Storage Accounts, Key Vault, VNet Peering, Azure Firewall, Azure Kubernetes Service (AKS), Identity and Access Management (IAM), Auto-Scaling, Load Balancer, and Application Gateways to build and manage scalable cloud solutions
  • Established Azure DevOps infrastructure and pipelines using ARM and Bicep templates, achieving a 30% reduction in deployment time and 20% cost savings
  • Managed Azure Repositories and collaborated with application owners for a smooth migration to Azure Cloud
  • Implemented advanced CI/CD pipelines with Jenkins and Artifactory, reducing deployment time by 40% and increasing deployment frequency by 50%
  • Directed a team of 5 engineers, enhancing overall productivity by 25%
  • Directed the migration of multiple Azure Kubernetes applications and diverse workloads, including Linux OS, Windows, and Azure App Services, from on-premises infrastructure to the Azure cloud, ensuring a seamless transition and minimal downtime
  • Deployed Azure services using Azure CLI, PowerShell, and bash scripting to ensure precise configuration and seamless integration with existing systems, meeting project requirements efficiently
  • Utilized Azure Monitor, Log Analytics, and Application Insights for comprehensive monitoring and performance optimization of cloud infrastructure
  • Created custom alerts and dashboards to proactively identify and resolve issues
  • Designed and implemented robust disaster recovery and backup solutions using Azure Backup and Azure Site Recovery, ensuring business continuity and data integrity
  • Applied network security best practices using Azure Firewall, Network Security Groups (NSG), and Private Link
  • Ensured compliance with industry standards and regulations by regularly conducting security audits and implementing necessary controls
  • Leveraged Azure Automation DSC and Ansible Playbooks for configuration management, automating deployment processes, and maintaining system consistency and reliability.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Managed and monitored installed systems for highest level of availability.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.

DevOps Engineer

Tata Consultancy Services
09.2018 - 06.2020
  • Deployed applications across QA, Performance, and Pre-Production environments with minimal downtime
  • Managed SSL certificates for Web Application Servers, ensuring secure communications and compliance with security standards
  • Administered SVN and Git versioning systems, facilitating effective version control and collaboration among development teams
  • Orchestrated deployment workflows in Jenkins and developed CI/CD pipelines, reducing deployment time by 30% and ensuring seamless, error-free releases
  • Hosted and deployed full web stack solutions, including DNS configuration, SSL management, load balancing, and database administration
  • Orchestrated environments and deployed builds using Kubernetes, ensuring high availability and scalability
  • Automated cloud resource provisioning and configuration using Terraform and Helm charts, reducing manual effort and ensuring consistency
  • Managed Terraform state files, improving deployment stability by 20%
  • Leveraged Ansible and YAML for release property differentials and snapshots in Production and Performance environments, aiding validation and sign-off
  • Automated configuration management, reducing configuration errors by 25%
  • Demonstrated adept Git proficiency by managing central repositories and using GitLab and GitHub Actions for seamless collaboration, version control, and timely property commits
  • Utilized Jenkins, Ansible, Chef, Docker, and Terraform for seamless automation and infrastructure provisioning, enhancing reliability and performance with streamlined, automated deployment workflows
  • Interpreted business rules from Technical Specifications to implement data transformation methodologies, and used Grafana, Prometheus, and Splunk for comprehensive system monitoring and proactive management
  • Orchestrated containerized deployments using Docker and managed applications within Kubernetes pods and clusters, implementing best practices for scalable and efficient deployment strategies
  • Reduced deployment-related issues by 40% through effective container orchestration
  • Proficient in networking with a comprehensive understanding of LAN/WAN technologies, including routers, switches, firewalls, and proxy servers
  • Utilized TCP/IP, UDP, and Multicast to enhance communication and network management, improving performance and reliability.
  • Spearheaded migration efforts from monolithic architectures to microservices-based designs, enhancing modularity and maintainability of applications.
  • Contributed to the creation of a DevOps culture within the organization, leading to increased agility and cross-functional collaboration.
  • Optimized build processes using tools such as Jenkins or Bamboo for fast feedback loops in development cycles.
  • Conducted regular post-mortems after incidents to identify root causes and prevent recurrence.
  • Evaluated emerging technologies for potential adoption into existing workflows, driving continuous improvement initiatives.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Enhanced application performance by optimizing infrastructure configurations based on usage patterns.
  • Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
  • Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
  • Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
  • Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
  • Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
  • Created secure custom coding to prevent network threats.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Analyzed work to generate logic for new systems, procedures and tests.

Education

Master of Science in Computer Science -

Central Michigan University
12.2023

Bachelor of Technology in Computer Science -

Jawaharlal Nehru Technological University
04.2019

Skills

  • Cloud Platforms
  • Containerization
  • Infrastructure as code
  • Scripting
  • Continuous Deployment
  • Security
  • Networking
  • Backup & Recovery
  • Version Control
  • Development
  • Configuration & Management
  • Continuous Integration
  • Monitoring
  • Testing
  • Automation
  • Administration
  • Network Troubleshooting
  • Monitoring tools
  • Customer Support
  • Python Programming
  • Bash Scripting
  • Azure Proficiency
  • Kubernetes Management
  • AWS Expertise
  • Docker Mastery
  • NoSQL Experience
  • Incident Response
  • Security Protocols
  • Troubleshooting
  • Storage virtualization
  • Disaster Recovery
  • Cost Optimization
  • Design
  • Cloud Computing

Websites

Certification

  • Microsoft Certified, Azure Administrator Associate - AZ104
  • Udemy, DevOps Fundamentals
  • Cisco, Cybersecurity Operations, Cybersecurity Essentials

Opentorelocate

True

Timeline

Cloud Support Engineer

Central Michigan University
10.2022 - 12.2023

Azure Cloud Engineer

Tata Consultancy Services
06.2020 - 07.2022

DevOps Engineer

Tata Consultancy Services
09.2018 - 06.2020

Master of Science in Computer Science -

Central Michigan University

Bachelor of Technology in Computer Science -

Jawaharlal Nehru Technological University
  • Microsoft Certified, Azure Administrator Associate - AZ104
  • Udemy, DevOps Fundamentals
  • Cisco, Cybersecurity Operations, Cybersecurity Essentials

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