Surya Deevi
Seattle,WA
Summary
Seasoned DevOps Engineer at Amazon with nine years of extensive experience in designing and implementing automation tools that transform manual operational tasks into efficient AI-driven workflows. Proven track record in executing Operational Excellence (OE) initiatives, ensuring compliance and reliability across services. Expertise spans a wide range of AWS services, with proficiency in troubleshooting complex issues and developing innovative solutions. Recognized for optimizing system performance and delivering customer-focused enhancements in dynamic, fast-paced environments.
Overview
12
12
years of professional experience
Work History
DevOps Engineer
Amazon.com
Bellevue, WA
11.2017 - Current
- Designed and built automated stress test pipelines that ensure reliability and scalability of the services responsible order fulfillment.
- Worked with cross-functional teams to enhance the release process of Amazon Linux Machines used by multiple organizations (~700K ASGs) which resulted in bringing down execution time from 18 days to 20 hours.
- Single-handedly executed peak readiness activities such as service readiness, scaling, hardware ordering and simulating peak traffic across fulfillment systems.
- Closely worked with developers to explain symptoms of multiple issues in services which brought down incoming tickets count by 60%
- Troubleshooted multiple issues to fix bugs and errors across multiple service APIs reducing operational burden and improving customer experience by 80%.
- Experience in writing integration tests which made the pipelines full CD.
- Served as Subject-Matter Expert (SME) for tier-1 and tier-2 services, executing Operational Excellence (OE) tasks
- Expertise in handling high severity issues where troubleshooting and debugging the issues
- Used different monitoring tools and traditional logs to find the root cause and mitigate the issues
- Significantly reduced recurring issues by 60% through proactive troubleshooting and the implementation of efficient solutions.
- Collaborated with cross-functional teams to design and deliver high-quality software applications, ensuring seamless integration with existing systems
- Contributed to the development of internal tools utilizing AWS CDK, APIs, and Lambda functions, resulting in a significant reduction of manual efforts and a notable enhancement in developer productivity
- Led campaigns for ensuring services compliance, addressing operational challenges strategically
- Proposed and implemented automated solutions for compliance, reducing manual efforts and operational risks to save engineer hours by 50%
- Implemented Unit and Integration tests, achieving full Continuous Delivery in service deployments
- Automated stress/load tests, optimizing server allocation for improved service performance and scalability
- Ability to write Linux commands to parse the logs in order find the errors in application/service
- Good at maintaining run book documents and also share with the peers which helps to troubleshoot known issues at speed
- Experience in writing comprehensive project documentation, status reports and service SOPs
- Proficient in running peak readiness activities to ensure services are resilient to withstand the incoming traffic during PrimeDay and Q4 sale events.
- On-call support for the various services across the organization during day time
- Provided capacity planning projections to scale up/down hosts to be used across the organization
DevOps Engineer
ZEN3 INFO SOLUTIONS AMERICA INC
Redmond, WA
03.2017 - 11.2017
- Streamlined system administration tasks through scripting, automating iterative data actions, log parsing, backups, content deployment, process termination, and service management
- Demonstrated proficiency in utilizing Linux commands and shell scripts for efficient log report filtering and tracing
- Evaluated existing project processes, identified areas for improvement, and implemented automation to eliminate repetitive manual tasks
- Applied expertise in crafting SQL queries for large databases and conducted troubleshooting and server monitoring to ensure optimal database and server availability
- Provided day-to-day administration and support for DevOps, encompassing installation, upgrades, and configuration tasks
- Advised on system design and construction to optimize application performance in alignment with specified requirements
- Delivered on-call support for production environments, ensuring continuous operational integrity
Systems Engineer
OSLO SOLUTIONS LLC
Redmond, WA
07.2016 - 03.2017
- Proficient in migrating applications seamlessly from IIS 7.0 to IIS 8.0
- Installation and configuration of SSL certificates in web servers, ensuring secure (HTTPS) transactions
- Analyzing IIS logs to gather insights into server events, performance, and user activity
- Automation of daily tasks through PowerShell scripting, enhancing server efficiency
- Deploying and automating tasks using Microsoft PowerShell scripts
- Extensive experience providing 24×7 on-call support for production environments
- Proactive troubleshooting and monitoring of servers to ensure and maintain high availability
- Utilizing Network Monitoring tools to diagnose and resolve network issues, focusing on TCP/IP and UDP protocols
- Adaptable to acquiring new skills essential for job requirements
- Effective team player with strong interpersonal, communication, time management, and problem-solving skills, committed to meeting project deadlines in challenging environments
Associate Software Engineer
TECH MAHINDRA LTD
Hyderabad, India
01.2014 - 01.2015
- Conducted ETL and Reporting services utilizing DataStage 8.5 and IBM Cognos 10, extracting and analyzing data for informed business decision-making
- Generated databases from various flat file formats, such as CSV and Excel, and designed/configured SQL server clusters and standalone
- Executed business forecasting and trend analysis using customer-supplied data, contributing to strategic decision-making processes
- Monitored SQL server logs, system logs, and security logs through Event Viewer for troubleshooting application and Windows server-related issues
- Successfully resolved tickets within established SLAs, ensuring seamless workflow operations
- Collaborated closely with the Database Administrator team, participating in planning, developing database structures, maintaining security, and overseeing backups and recovery of SQL Server databases
Education
Master of Science - Computer Science
Fairleigh Dickinson University
05.2016
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
05.2013
Skills
- Python, Java Kotlin
- SQL, MySQL
- AWS, CDK, S3, EC2, DynamoDB
- Lambda, API Gateway, Cloud Watch
- Git, Jira, Quicksuite, Kiro
- Widows, Linux, Amazon Linux Machines
- CI/CD Integration tests, Test Automation
- SDLC, Monitoring, Root causing
Timeline
DevOps Engineer
Amazon.com
11.2017 - Current
DevOps Engineer
ZEN3 INFO SOLUTIONS AMERICA INC
03.2017 - 11.2017
Systems Engineer
OSLO SOLUTIONS LLC
07.2016 - 03.2017
Associate Software Engineer
TECH MAHINDRA LTD
01.2014 - 01.2015
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
Master of Science - Computer Science
Fairleigh Dickinson University