Surya Teja
Justin
Summary
- Over 9 years of IT experience in various stages of Software Development which includes experience as Salesforce CRM Developer which involves Certified Administrator, Development, Integration, communities, and lightning like classic to lightning migration and lightning component development. A Year of experience in JAVA.
- Highly skilled Salesforce Application Developer with over 4 years of experience in designing, developing, and deploying scalable Salesforce solutions. Expertise in Salesforce Marketing Cloud, Service Cloud, Financial Services Cloud, and custom APEX development. Adept at leading integrations, optimizing performance, and driving agile development teams towards high-impact results. Strong knowledge of Salesforce best practices, Lightning Web Components (LWC), and cloud-based solutions, with a focus on maximizing business value.
- A Certified Sr.Salesforce.com Developer specialized in project management, deployment, customization, and administration. Experience includes system architecture, lead project management, and technical consulting. Hands-on experience in Salesforce.com CRM, Force.com platform, consulting, project management and delivering projects covering requirement analysis, system design, development, testing, deployment, and technical support.
- Working with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.
- Expertise at business process reengineering, performing, and directing - CRM setup, Salesforce.com system architecture, Salesforce.com system analysis and deployment, CRM to back-office integration, CRM customizations specific to Salesforce.com and Data Modeling, Data analysis and BI Reporting.
- Worked extensively on various salesforce.com standard objects like Accounts, Contacts, and Opportunities. Involved in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
- Extensive experience in Salesforce.com setup, configuration, customization, administration, data migration, and integration.
- Experienced in implementation and Integration using custom objects, Triggers, workflows/workflow rules, approvals, Visualforce Pages, Controller Classes and Apex Classes.
- Experience with Social Studio, Social Handlers, Social Workspaces, Engagement Macros and Marketing Cloud.
- Experience in SFDC development using Apex classes and triggers, Visualforce, S-controls, Force.com IDE, SOQL, JSON, and SOSL.
- Experienced in sandbox management (such as refreshing sandboxes, creating new sandboxes, and migrating code from one sandbox to another).
- Experienced in developing Salesforce Lightning Apps, Components, Controllers and Events.
- Experience in Sales, Service, Financial Service Cloud, Community and Marketing cloud implementations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Salesforce Application Developer
Client
Dallas
12.2023 - Current
- Led the design and implementation of complex Salesforce integrations, using REST/SOAP APIs and MuleSoft to ensure seamless data synchronization across various platforms, improving data consistency and reducing manual data entry.
- Developed and optimized custom APEX code to automate key business processes, resulting in a 30% reduction in processing time for critical workflows and improving system efficiency.
- Created and deployed Lightning Web Components (LWC) to enhance the user experience and streamline case management workflows, improving the user interface performance by 25% and reducing page load times.
- Architected and implemented a robust data synchronization strategy between Salesforce Marketing Cloud and the core Salesforce CRM, ensuring real-time data updates and seamless customer journey management.
- Led the migration of legacy systems to Salesforce, leveraging Salesforce CLI (SFDX) and Metadata API to streamline the deployment process and ensure smooth transitions from development to production environments.
- Developed custom validation rules, triggers, and automation workflows to ensure data integrity and compliance with regulatory standards, significantly reducing errors in financial reporting.
- Integrated third-party applications such as DocuSign and Box for document management and e-signature solutions, improving efficiency in contract processing by 40%.
- Enhanced Salesforce Communities with new Lightning components and custom controllers, enabling external stakeholders to interact with the platform seamlessly and securely.
- Improved data management practices by implementing data extension strategies and deduplication techniques within Salesforce Marketing Cloud, ensuring high-quality, actionable data for marketing campaigns.
- Optimized system performance through the refactoring of APEX code and query optimization, resulting in a 50% reduction in execution time and better handling of large data volumes.
- Spearheaded the development of custom approval workflows and multi-level approval processes within Salesforce, streamlining business operations and improving decision-making speed.
- Mentored and led a team of junior developers, conducting code reviews, troubleshooting complex issues, and ensuring adherence to Salesforce best practices and development standards.
- Collaborated with cross-functional teams (e.g., infrastructure, security, product owners) to design scalable and secure Salesforce solutions that met business needs and adhered to compliance requirements.
- Designed and implemented real-time reporting solutions in Salesforce using custom dashboards and reports, providing stakeholders with actionable insights into campaign performance and sales operations.
- Worked closely with the Salesforce administration team to fine-tune the platform’s configuration, including managing custom objects, fields, and page layouts to meet evolving business requirements.
- Environment: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Financial Services Cloud, APEX, Lightning Web Components (LWC), SOQL, REST/SOAP APIs, MuleSoft, DocuSign, Box, Salesforce CLI (SFDX), Git, JIRA, Metadata API, Salesforce Communities.
Salesforce Development Engineer
Client
Minneapolis
07.2021 - 11.2023
- Extensively working on agile methodology and attending Daily status/standup meetings.
- Configured and maintained the Salesforce Marketing Cloud platform to meet the organization's marketing automation needs.
- Implemented and manage data structures, including data extensions, data relationships, and synchronization with other systems.
- Administered user accounts and access permissions within the Marketing Cloud platform.
- Ensured proper security settings, including roles, profiles, and permissions, to protect sensitive marketing data.
- Created and maintain reports and dashboards to provide insights into marketing performance and campaign effectiveness.
- Monitored key performance indicators (KPIs) and provide recommendations for optimization.
- Investigated and resolve technical issues related to the Marketing Cloud platform, ensuring minimal disruption to marketing operations.
- Integrated Salesforce Marketing Cloud with other systems, such as Salesforce CRM, external databases, or third-party applications, to ensure seamless data flow and consistency.
- Developed and maintained triggered sends and automated processes to streamline marketing activities.
- Oversaw data quality and hygiene within the Marketing Cloud, including data cleansing, deduplication, and validation.
- Managed mobile marketing campaigns, including SMS and push notifications, ensuring compliance with regulations and optimizing for mobile engagement.
- Develop and test code to deliver functionality that meets the overall business strategy and objectives.
- Build the work needed to implement features from the product backlog.
- Sized user stories.
- Unit test code, create automated test scripts, and execute all other testing-related tasks. Test deliverables against a user story’s acceptance tests.
- Executed necessary project documentation.
- Worked closely with other teams to ensure that features meet business needs.
- Working on Salesforce Sales & Service cloud to implement communities and built external pages.
- Worked with infrastructure, security, and other partners.
- Responsible for developing solutions on the Salesforce platform, provided insight in advanced business analysis, Conducted needs assessments, Configured apps as required.
- Worked with senior members of the team to analyze business requirements, translating those requirements into customized solutions using the Salesforce platform.
- Developed custom APEX code, triggers, and validation rules.
- Developed custom clone functionality, custom reports, custom objects to publish data coming in from source system.
- Created deal review request API’s in force.com.
- Developed APEX code for JSON conversion from source system to Target system.
- Developed deal approval workflow and deal custom dashboards.
- Created custom fields for data synchronization.
- Developed Mapping & synchronization based on version history, reporting & UI requirements.
- Created and worked on formula fields for implementation.
- Added 2 level approvals for approval process.
- Worked on process builder for approval process.
- Assists teams with support of our Salesforce Sales Cloud implementation and perform handoff and knowledge transfer activities, positioning our clients for long term success.
- Configure Calendar Anything a new dynamic salesforce calendar functionality.
- Configure DocuSign, consists of installation, integration and maintenance of the application.
- Environment: Salesforce.com Platform, Apex, JIRA, SOQL, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading.
Salesforce Lightning Application Developer/Admin – CRM Administrative Systems
Client
Minneapolis
02.2020 - 07.2021
- Extensively working on Agile methodology and attending Daily status/standup meetings.
- Developing Lightning components and Lightning pages using LWC, controllers, and Aura UI framework.
- Working on Salesforce Community cloud to Implement communities and built external pages.
- Daily Administration of Cases, managed Case object and routing of cases to respective representatives through assignment rules.
- Develop Apex coding using FFLIB source framework.
- Integrated salesforce with MuleSoft, as a multipoint database solution.
- Using ANT tool to migrate from Dev to QA.
- Involved in large scale data migration, act as a liaison for importing data from different CRM systems (RedTail CRM, ACT, Goldmine & Gorilla) into Salesforce.
- Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
- Used Custom Controllers, Controller extensions, wrapper classes with apex classes, Visualforce pages to perform operations on Standard and Custom Objects.
- Lightning Web Component for building Community Pages using Responsive CSS.
- Created Conga templates, Conga queries, Conga Triggers, switched Conga Fields & Displayed (Hide/Show) Conga tables accordingly.
Education
Master of Science - Computer And Information Systems
Golden Gate University
San Francisco, CASkills
- Salesforce CRM
- Forcecom Eclipse IDE
- Lightning Components
- Sales Cloud
- Service Cloud
- Financial Service Cloud
- Lightning Module
- Apex
- SOQL
- Agile Methodology
- JavaScript
- JQuery
- CLI Deployments (Jenkins and Github)
- SOSL
- JSON
- LWC
- Informatica cloud
- AWS
Certification
- Salesforce certified Platform Developer-II
- Salesforce certified Platform Developer -I
- Salesforce certified Administrator
- Salesforce Certified Advanced Administrator
Accomplishments
- Designed and reviewed various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
- In-depth implementation experience and domain knowledge in multiple CRM subject areas like Lead Management, Campaign Management, Account & Contact Management, Opportunity, and Pipeline Management.
- Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.
- Acting as a point of contact for business and technical stakeholders and performing the role of a facilitator to ensure the conveyed message is properly understood.
- Owned the entire reporting process. Interacted with the ETL team, developer(s), management, and account holders to get the requirements, document them, design templates, and write specifications.
- Coordinated with the product owners and SMEs to create the Product Backlog for the Agile-SCRUM based application development.
- Config Lead involved in Salesforce.com Customization, Configuration, Administration, Data Migration, Deployment, Monitoring and Production support.
- Salesforce.com integration experience, including between different business systems as well as working with integration tools.
- Experience in Salesforce (SFDC) CRM with end-to-end implementation experience.
- Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within governor limits.
- Designed and deployed Salesforce.com Communities enabling clients with an external support platform, helping their organizations engage their customers, partners, suppliers, and distributors.
- Experience in Oracle SOA API stage on planning and executing SOA APIs by reporting and outlining REST API's.
- Expertise in SFDC Development in implementing Apex classes, Triggers, Visualforce using Force.com IDE, SOQL and SOSL.
- Building out the territory management and forecasting in Salesforce.
- Involved in business analysis and project management, coordinating between the team members according to the business requirements.
- Worked extensively on Functional Testing, Database Testing, GUI Testing and Manual Testing and also developing QA Test Plan, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, automated testing and User Acceptance Testing (UAT).
- Used Data Loader/Jitterbit Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
- Involved in packaging components, creating repositories, Validation against production, validating test classes, Deployment preparation, and script-based deployments and manual deployments in production, Sandbox management, and code migration between sandboxes/production.
Timeline
Senior Salesforce Application Developer
Client
12.2023 - Current
Salesforce Development Engineer
Client
07.2021 - 11.2023
Salesforce Lightning Application Developer/Admin – CRM Administrative Systems
Client
02.2020 - 07.2021
Master of Science - Computer And Information Systems
Golden Gate University