Suryaa Priya Dharshini Ramakrishnan

Strategic Learning & Development professional with progressive experience driving talent capability, leadership readiness, and organizational transformation across global and regional environments. Adept at aligning learning strategies with business goals to build future-ready skills, strengthen culture, and drive measurable outcomes. Expert in instructional design, adult learning principles, and enterprise learning platforms with demonstrated success in leveraging data, analytics, and ROI measurement to assess impact and optimize learning investments.

• Learning Strategy & Organizational Development
• Formulated and executed enterprise learning strategies aligned with functional and people priorities. Partnered with executive and HR leadership to integrate learning into business transformation initiatives, enhancing leadership readiness and talent capability.
• Program Design & Facilitation
• Designed and delivered blended learning programs across leadership, behavioral, and compliance areas. Built structured learning paths and academies that improved performance, engagement, and retention.
• Stakeholder Engagement & Change Enablement
• Collaborated with HR, business leaders, and SMEs to assess capability needs, co-create learning interventions, and drive adoption of sustainable learning initiatives across global teams.
• Learning Technology & Analytics
• Leveraged learning platforms such as Workday, ServiceNow, LinkedIn Learning, and SharePoint for content management, analytics, and learner engagement. Built dashboards and ROI frameworks to measure program effectiveness and informed decision-making.
• Operational Excellence & Governance
• Standardized L&D processes, governance models, and continuous improvement cycles to ensure consistency, scalability, and compliance. Managed L&D budgets and vendor partnerships to optimize resources and business value.
• Capability Building Across Talent Lifecycle
• Led programs covering onboarding, compliance, professional skills, and leadership development—strengthening workforce readiness, engagement, and organizational capability.

• Designed and executed a global learning strategy that improved enterprise-wide learning adoption by 45% within two years, building a unified learning culture across 8+ global locations.
• Implemented data-driven L&D analytics dashboards, reducing compliance learning gaps by 32% and enabling leaders to improve skill readiness across teams.
• Launched leadership and behavioral capability academies, resulting in a 28% improvement in manager effectiveness scores based on post-program surveys.
• Optimized L&D processes and governance, reducing program development time by 25% and annual training costs by 18% through vendor consolidation and digital learning initiatives.
• Built scalable onboarding and capability pathways that reduced new-hire time-to-productivity by 30% across shared services.
• Partnered with business and HR to identify skill gaps and implemented targeted interventions that increased sales productivity by 22% across customer-facing teams.
• Designed and rolled out organization-wide training paths, improving training completion rates by 40%.
• Delivered ROI-focused training solutions that contributed to a 15% increase in service quality scores across operations.
• Led continuous capability development for regional sales teams, improving conversion rates by 18% within the first 6 months.
• Strengthened sales readiness programs that reduced onboarding cycle time by 20% for new joiners.
• Designed and facilitated customized behavioral and product training that improved employee performance metrics by 25% across sales and operations.
• Implemented refresher learning plans that reduced error rates by 30% in customer transactions.
• Delivered structured induction & NISM certification training achieving a 98% certification pass rate, improving compliance readiness.
• Enhanced onboarding processes leading to a 20% reduction in new-hire training duration.
• Trained frontline sales teams on insurance licensing and product knowledge, increasing licensing exam success rate to 95%.
• Contributed to productivity improvements, helping the region achieve a 12% uplift in quarterly sales performance.

• Certified Facilitator - Dale Carnegie Institute (High-impact communication & leadership)
• Henka Coaching Certification - Personal and professional transformation coaching
• Accredited Strengthscope specialist - Strengths-based assessment and development