Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
SoftwareDeveloper
SURZINE NGUIAH

SURZINE NGUIAH

Alexandria,VA

Summary

Detailed Data Analyst Intern who is well-versed in various statistical methods such as descriptive and influential statistics. Independent and versatile individual skillful in identifying data issues and monitoring existing metrics. Offering 5 years of experience collecting data, establishing facts, and drawing valid conclusions. Proficient in Tableau, Excel, Splunk, MySQL, paired with report writing abilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Board Affairs Coordinator

PBS
02.2023 - Current
  • Provided administrative support and excellent customer service to the Corporate Secretary’s office
  • Schedules all PBS Board and Committee meetings,
  • Provides technical support/facilitation or meetings held by webinar or videoconference
  • Supports the PBS Foundation Assistant Corporate Secretary and the PBS
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Paid attention to detail while completing assignments

Special Assistant to the President

CAPITAL AREA FOOD BANK
10.2022 - 02.2023
  • Manages heavy calendaring for the CEO
  • Anticipates CEO’s needs and proactively utilizes resources to support her
  • Works with other senior staff on deliverables
  • Supports planning and implementation of events
  • Assists in preparation for board meetings, including drafting notes and briefings
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Recorded expenses and maintained accounting records.

Senior Events Program Assistant

Addison, AMERICAN SOCIETY OF INTERIOR DESIGNERS
08.2022 - 10.2022
  • Created calendar invites for a 3-day ASID event
  • Assisted the CEO with planning and coordinating day-to-day and special program activities.
  • Submitted calendar invites to all attendees using data from a spreadsheet
  • Utilized Excel to store data after the event
  • Collected emails from all attendees and stored the information for thank-you letters
  • Communicated with other departments to ensure all data has been collected
  • Supported planning and coordination of the ASID program and associated activities.
  • Gathered information and entered details into computer tracking spreadsheets, documents, and databases.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Applied effective time management techniques to meet tight deadlines
  • Proven ability to learn quickly and adapt to new situations

Executive Assistant to the Chief Executive Officer

MELANOMA RESEARCH FOUNDATION
06.2022 - 08.2022
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Drafted email correspondence to partners, donors, vendors, and sponsors
  • Arranged domestic travel for the CEO and some Board Members
  • Answered the general mailbox and provided customer service to members and potential donors
  • Recorded meeting minutes for Board of Directors
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.

Program Assistant

GREATER WASHINGTON NATIONAL URBAN LEAGUE
01.2022 - 04.2022
  • Scheduled customer service calls contacted vendors and service providers and maintained customer and vendor documentation per company policy
  • Answered customer inquiries, updated customer profiles, and managed the home improvement remodeling process remotely by verifying customer/vendor information, scheduling services, and keeping accurate agency records and reports
  • Inspected and verified invoices, processed payments for services & materials, ordered appliances, and handled delivery logistics on behalf of clients
  • Communicated diplomatically with contractors, vendors, clients, government officials, and the office and administrative support team to execute program needs
  • Tracked certification classes & completion communications for DOEE clients and processed reimbursements to contractors and employees for educational classes & certificates that qualified for reimbursement
  • Accomplishments:
  • Successfully assisted with the project renovations of single-family homes in the district and provided better living arrangements to senior citizens whose income did not allow them to afford those repairs

Executive Assistant

AMERICAN AUTOMOBILE ASSOCIATION, AAA
06.2018 - 06.2020
  • Managed calendars and scheduling for the Executive Director of Advocacy and the
  • Executive Director of Communications
  • Successfully planned and executed corporate meetings, lunches, and special events for groups of 35 + employees, including designing conference materials, scheduling & travel management, and managing internal & external written and verbal communication
  • Processed financial documents including contracts, expense reports, and invoices
  • Liaised with department heads & executives, wrote email messages, memos & business letters for management, and proofread all documentation to provide error-free correspondence
  • Created and maintained spreadsheets and tables using MS Excel to develop and review reports used to create business development strategies
  • Worked cross-functionally with the DC & Florida offices to process all HR activities and contract execution and provided final approval of legal documents from the AAA compliance/legal team
  • Researched and compiled program and project information and created MS
  • PowerPoint presentations used by management & sales team
  • Employed interpersonal skills to negotiate with vendors, resolved issues with orders, and requested maintenance and services
  • Documented, and recorded audio& visual meetings, and archived meetings for future use
  • Captured participant details and personal information
  • Accomplishments:
  • Successfully supported two C-Level executives, earning kudos from both, resulting in overall success and growth while supporting the organization

Manager

M A WIRELESS
02.2013 - 01.2017
  • Supervised and managed operations of a retail mobile store including opening/closing, recruitment & staffing, service & vendor management, cash counting, balancing, and depositing, and detailed inventory management
  • Provided on-the-job training for store associates, improving morale, engagement, and sales revenue
  • Developed company POS (point of sale) system, communicated clearly regarding company needs and technical requirements, negotiated with vendors, and implemented the system for daily use
  • Accomplishments:
  • Rebranded a startup retail business by suggesting a new point of sale software, analyzing the area’s trends and recommending the appropriate marketing technics
  • Successfully helped the company go from $1200 a month in profit to $40,000

Executive Assistant

ALACRITY, LLC
09.2011 - 12.2013
  • The President/ Incident Responder, Screen calls process incoming and outgoing mail
  • Analyze malware for functionality as well as extraction of indicators that can be used as detection methods
  • Provide regular monitoring, triage, response, and tuning to automated security alerts
  • Threat hunting using available logs and resources
  • Provide timely detection and identification of possible attacks, intrusions, and misuse activities and distinguish if events are benign activities or false positives
  • Recognize and organize attacker tools, tactics, and procedures on indicators of compromise (IOCs) that can be applied to current and future investigations & rule development
  • Correlate incident data, trending cyber developments, and cyber feeds (FSISAC) to identify specific vulnerabilities and develop alerting rules or recommendations for engineering teams that enable expeditious remediation
  • Evaluating and approving software for application whitelist.

Executive Assistant

PARKER, WHITFIELD
09.2007 - 02.2012
  • Provided support to C-Level Executive for a government association
  • Managed the executive office calendar, arranged travel & itineraries, prepared meeting materials, maintained conference room calendar, distributed mail/packages, and arranged conferences and meetings
  • Upheld company documentation standards, prioritized competing company objectives, and assisted with improving administrative, logistical functionality & efficiency
  • Processed invoices, reimbursements, and processed payments to vendors, according to agency regulations
  • Executed assigned program projects using six sigma process methodologies and educated staff regarding updated standard operating procedures
  • Collaborated with business managers and procurement department on researching program issues & opportunities, drafting RFPs, RFQs, and assisted with submitting contract bids using GSA’s requisition system GSA Ebuy
  • Sourced, recruited, assisted with interviews, processed selection and onboarding for new employees, made disciplinary recommendations for termination, and processed payroll using ADP

Education

Criminal Justice

HAMPTON UNIVERSITY
Hampton, VA
05.2025

Skills

  • Concur, Financial Edge, Laminate
  • GSA eBuy
  • QuickBooks and QuickBase, Financial Edge, Laminate
  • Safari, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Zoom, Webex, Typing Skills 50WPM
  • AWS
  • Data Modeling, Data Cleaning, Data Collection, Big Data
  • SQL, Tableau, Splunk
  • Google Analytics
  • Critical and Analytical Thinking
  • ETL, Research

Certification

CompTIA CySA+ CompTIA A+ CompTIA Advanced Security Practitioner

Languages

French
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Senior Board Affairs Coordinator

PBS
02.2023 - Current

Special Assistant to the President

CAPITAL AREA FOOD BANK
10.2022 - 02.2023

Senior Events Program Assistant

Addison, AMERICAN SOCIETY OF INTERIOR DESIGNERS
08.2022 - 10.2022

Executive Assistant to the Chief Executive Officer

MELANOMA RESEARCH FOUNDATION
06.2022 - 08.2022

Program Assistant

GREATER WASHINGTON NATIONAL URBAN LEAGUE
01.2022 - 04.2022

Executive Assistant

AMERICAN AUTOMOBILE ASSOCIATION, AAA
06.2018 - 06.2020

Manager

M A WIRELESS
02.2013 - 01.2017

Executive Assistant

ALACRITY, LLC
09.2011 - 12.2013

Executive Assistant

PARKER, WHITFIELD
09.2007 - 02.2012

Criminal Justice

HAMPTON UNIVERSITY

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