Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Adams

Daytona Beach,FL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Reliable [Type] Food Associate knowledgeable about food handling, preparation and cooking recipes. Organized and punctual team player dedicated to high-quality and healthy food. Ready to apply 20 years of experience to long-term position with room for advancement. Motivated [Job Title] with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.20

Overview

4
4
years of professional experience

Work History

Food Associate

Charley's Philly Cheesesteaks
Beville Road, Daytona Beach, FL.
12.2021 - Current
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly .Helps to increase sales by 10%.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Set up and broke down food service lines quickly to maintain service flow.

Food Service Associate, Cashier and Bistro Creator

Chartwells Schools Dining Services
08.2019 - 08.2020
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Increased tips by 10%.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Upsold additional products and services to customers, increasing revenue.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Answered questions about store policies and addressed customer concerns.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Took food and beverage orders and conveyed special requests or concerns to kitchen.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked and organized merchandise in front lanes.
  • Developed and maintained positive relationships with customers to enhance service.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Welcomed customers and helped determine their needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted visitors, answered questions and accepted payments.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked condiments, beverages and plates for diners.

Education

Bachelor of Science - Professional Development And Advanced Patient Care

Grand Canyon University
Phoenix, AZ
12.2024

Associate of Applied Science - Patient Care Technician

Florida Career College. Miami, Fl
Miami, FL
08.2016

Skills

  • Handling Procedures
  • Plating and Presentation
  • Dietary Restrictions
  • Hospital Operations
  • Cleaning and Sanitation
  • Organic Food
  • Cleaning Protocols
  • Special Requests
  • Cooking Procedures
  • Attention to Detail
  • Productivity and Efficiency
  • Utensils and Equipment
  • Working Quickly
  • Staffing and Sales Reporting
  • Buffet Management
  • Beverage Service
  • Organize Supplies
  • Guest Satisfaction

Timeline

Food Associate

Charley's Philly Cheesesteaks
12.2021 - Current

Food Service Associate, Cashier and Bistro Creator

Chartwells Schools Dining Services
08.2019 - 08.2020

Bachelor of Science - Professional Development And Advanced Patient Care

Grand Canyon University

Associate of Applied Science - Patient Care Technician

Florida Career College. Miami, Fl
Susan Adams