Hi, I’m
Susan Adams
York,PA
Summary
22 years of well-versed in providing superior customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
years of professional experience
Work History
Weis MarketsYork, PA
CGO Coordinator
08.2022 - Current
Job overview
- Reports to the store manager
- Ensures smooth function of department and store by cooperating with co-workers and superiors
- Responsible to continuously improve job performance
- Maintains integrity of the CGO system throughout the entire store
- Balance on hand issue investigation and resolution
- Daily entire store pick list creation
- Responsible to perform daily Out of Stock counts, investigates the reason(s) for the out of stock condition
- Maintain OOS chips
- Maintain secondary location “Blue Chips”
- Investigate overstock items from previous deliveries to resolve mis-picks or forecasting issues
- Create secondary display settings within CGO as directed by store manager
- Reports to store manager planogram integrity issues
- Maintains negative inventory report
- Review of salvage and transfer processes to assure accurate Balance on Hand
- Works with the regional CGO analyst to resolve issues and concerns regarding out of stock conditions
- Teach and train others within the store the CGO disciplines
- Performs other duties as directed by superiors
- Reason for leaving: Father was
- Diagnosed with terminal cancer
Americold LogisticsManchester, PA
Dock clerk
02.2018 - 04.2018
Job overview
- Ensure that all shipping and receiving documents and functions are completed accurately and on time
- Communicates with customers, warehouse, and supervisors to coordinate outbound and inbound freight schedules
- Verify accuracy of all orders and records
- Assist in tracking any missing or delayed shipments
- Authorize product for shipment and receipt Inform supervisor of any issues with drivers or loads and assist in resolution of any issues
- Keep computer records accurate and up to date
- Run daily reports as needed
- Maintain security procedures at dock
- Other duties as requested.
Weis MarketsYork, PA
Deli Clerk/HBC & Grocery Associate
02.2020 - Current
Acousti Engineering Company of FloridaFort Myers, FL
Ceiling Mechanic Helper
02.2016 - 11.2016
Job overview
- I assisted ceiling mechanics in doing acoustical ceilings, hang wire to get grid read for installation
- I assisted in installing ceiling tile.
- My duties included: getting tools ready for my associate, getting materials set up, when ceiling mechanic need helped with leveling acoustical ceilings I gave them a hand, Helpers responsibilies were cutting and measuring ceiling tile.
- My everyday tasks as an assistant acoustical ceiling helper associate was to learned how to set up scaffolding, cleaning up any material, keep work area clean and presentable.
Fort Myers, FL
Sandwich Artist
04.2012 - 12.2015
Job overview
- I waited on customers and greeted them in a professionally manner
- I skillfully provided handmade subs
- I made sure bain was efficiently stocked in afternoon and evenings.I stocked bags of chips from vendor, I made it a priority that the store was presentable for morning employees and management
- My tasks included, slicing up fresh veggies, constantly rotating product out containers that was prepped daily
- Making sure dishes were cleaned, sanitized and dried for the next shift, Proofing and baking fresh bread regularly, doing a preclose list every night to make it easier on closer
- I kept up on all food safety qualifications per subway and management
- Reason for leaving: Got married and looking for a better career.
Branjen Inc. Sears Carpet & Upholstery CareFort Myers, FL
Secretary
01.2007 - 08.2010
Job overview
- Customer Service Resceptionist who billed out customers, I made up invoices for customers in computer through sears program, I used Microsoft Office to let customers know what days are available for appointments, I booked appointments manually and online , I made callbacks for appointments to confirm appointments, I filed documents away for invoiced completed, I learned simple accounting which included end of day invoices and reports, I was responsible for incoming calls from customers, I also did customers small rug cleaning and unloaded delivery truck and kept track of inventory
- Reason for leaving:
- They went out of business
Mechanic Shop IncFort Myers, FL
Secretary
10.2006 - 08.2009
Job overview
- Resceptionist responsible for billing out customers, answering phone calls, ordering parts for repair bills, gave customers estimates on work needed done on their vehicles, I used Mitchell Program to do daily tasks, I did the accounting for the business, I did daily inventory on oil filters, wiperblades, air filters and batteries
- I communicated with the mechanics in what work needed to be done
- Reason for leaving: They went out of business
Dairy QueenFort Myers, FL
Assistant Manager
08.2003 - 10.2006
Job overview
- In charge of making sure employees are doing their proper tasks
- Waiting on
- Customers, Running cash registers and taking orders on drive thru speaker, Making sure products are stocked,As a crew unloading night delivery truck and putting away product for day crew
- Making ice cream and hot foods by order and following dairy queen recipes
- Supervising night crew to ensure store is orderly fashion
- Reason for leaving: Another job opportunity
Deli Associate
Job overview
- Waiting on customers, stocking floor products in grocery store, supplying customers with deli salads, cutting lunchmeat and cheese, making pizzas, making subs, sliders, sandwich wedges, taking out trash, frying for hot case, changing out grease trap on fryer, dishes, normal everyday cleaning, sweeping and moping, spitting rotisserie chickens and cleaning rotisserie oven
- Hbc/Grocery Associate
- Unload Live Truck and stock product to shelf
- Stock top stock and back stock
- Present store for morning stockers
- Organize shelves and make sure product goes to location.
Education
Estero High School
05.2004
Skills
- Planograms
- Assistant Manager Experience
- Mechanic Experience
- Assessments
- Written communication — Proficient
- January 2022
- Best practices for writing, including grammar, style, clarity, and brevity
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Timeline
CGO Coordinator
Weis Markets
08.2022 - Current
Deli Clerk/HBC & Grocery Associate
Weis Markets
02.2020 - Current
Dock clerk
Americold Logistics
02.2018 - 04.2018
Ceiling Mechanic Helper
Acousti Engineering Company of Florida
02.2016 - 11.2016
Sandwich Artist
04.2012 - 12.2015
Secretary
Branjen Inc. Sears Carpet & Upholstery Care
01.2007 - 08.2010
Secretary
Mechanic Shop Inc
10.2006 - 08.2009
Assistant Manager
Dairy Queen
08.2003 - 10.2006
Estero High School
Deli Associate
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