Dynamic administrative professional with a proven track record at Community Health Systems, excelling in organization and customer relations. Enhanced appointment scheduling efficiency, significantly reducing wait times. Skilled in multi-line telephone operation and data entry, delivering exceptional service while managing high-volume tasks with precision and discretion.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Foot and Ankle
Administrative Assistant
Washington County Regional Medical Center
08.1999 - Current
Receptionist
Community Health Systems, CHS
06.2000 - 09.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Owner/Principal Podiatrist at European Foot and Ankle Clinic and Surgical CareOwner/Principal Podiatrist at European Foot and Ankle Clinic and Surgical Care