Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Susan Akridge

Statesboro,GA

Summary

Dynamic administrative professional with a proven track record at Community Health Systems, excelling in organization and customer relations. Enhanced appointment scheduling efficiency, significantly reducing wait times. Skilled in multi-line telephone operation and data entry, delivering exceptional service while managing high-volume tasks with precision and discretion.

Overview

2026
2026
years of professional experience

Work History

Receptionist

Foot and Ankle

Administrative Assistant

Washington County Regional Medical Center
08.1999 - Current

Receptionist

Community Health Systems, CHS
06.2000 - 09.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Education

Diploma -

Emanuel County Instuite
Twin City, GA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting
  • File management
  • Multi-line telephone operation
  • Clerical support

Timeline

Receptionist

Community Health Systems, CHS
06.2000 - 09.2019

Administrative Assistant

Washington County Regional Medical Center
08.1999 - Current

Receptionist

Foot and Ankle

Diploma -

Emanuel County Instuite
Susan Akridge