Susan Albanese

Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.

• Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
• Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
• Oversaw day to day operations of the hospital system.
• Managed and coordinated appropriate staffing for each unit.
• Coordinated care and communicate between physicians and nursing.
• Patient care advocate and service recovery.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
• Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
• Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Investigated and resolved issues affecting hospital operations and patient care.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
• Delegated tasks and provided leadership for []nurses and support personnel.
• Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
• Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
• Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
• Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
• Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.

• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
• Coordinated care on a 18 bed SICU
• Floated to ED and MICU
• Post op care to CVIC patients, including vascular and Cardiothoracic surgery.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
• Supervised, directed and motivated high-quality performance from nursing staff.
• Reviewed department performance and adjusted coverage to compensate for changing conditions.
• Managed 35 nurses and nursing activities in 42-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
• Established and continuously optimized unit schedules and individual work assignments.
• Fostered improvement in staff development, personnel training and standards of patient care.

• Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
• Observed patients' vital signs and administered physician-prescribed medications and treatments.
• Explained health care issues and ramifications to patients and families to promote informed medical care choices.
• Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
• Supervised new employees and student nurses to
• promote adherence to established patient care standards and practices.
• Direct patient care for critically sick patients requiring vent assisted breathing.
• Managed multiple cardiac and life saving medications via intravenous drips.
• Rapid response team member
• Recovered patients post op that required closer monitoring in the ICU setting.
• CVIC post op care, including Carotid artery repair, AVR and CABG repair
• Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.