Susan Alpaugh
Freelance Illustrator
La Habra Heights,CA
Summary
Driven illustrator and experienced project manager, adept in client communication and artistic versatility, significantly enhanced client retention for Self-employed through high-quality, timely artwork. Skilled in collaboration and adaptability, my background includes impactful roles at the YMCA, where I boosted program engagement and patient outcomes through innovative strategies and strong team leadership.
Overview
41
41
years of professional experience
Work History
Freelance Illustrator
Self-employeed
01.1984 - Current
- Improved project efficiency by providing detailed sketches and revisions promptly based on client feedback.
- Contributed to a positive work environment by consistently meeting deadlines and maintaining open lines of communication with colleagues.
- Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus, and depth.
- Consistently produced high-quality artwork under tight deadlines, resulting in increased client retention rates.
Speech Therapist
Leslie Marsh
06.2005 - 08.2020
- Developed strong rapport with patients and their families, ensuring a comfortable and trusting environment during sessions.
- Coordinated with insurance providers to ensure patients received adequate coverage for essential speech therapy services.
- Contributed research findings on best practice approaches to speech therapy, presenting at professional conferences and in academic publications.
- Participated in special events to promote available resources.
- Enhanced patient''s quality of life through the development and execution of customized treatment plans.
- Worked with families to help cope with speech disorders and educated parents, siblings and guardians on how to remain strong support network.
Gift Shop Manager, Gallery Curator
City Of Brea
05.2014 - 07.2015
- Established rapport with customers by offering personalized assistance and recommendations based on their needspreferences.
- Created a welcoming atmosphere within the gift shop that encouraged customers to spend more time browsing products.
- Analyzed sales data to identify trends and optimize product assortment for maximum profitability.
- Increased customer satisfaction by implementing efficient inventory management and product display techniques.
- Oversaw daily financial transactions, including cash handling procedures, ensuring accuracy and compliance with company policies.
- Enhanced overall shopping experience by maintaining a clean, organized, and visually appealing store environment.
- Developed strong relationships with vendors, negotiating favorable pricing and securing unique products for the gift shop.
- Boosted sales through the development of creative marketing strategies and in-store promotions.
- Coordinated public outreach events such as lectures, workshops, and guided tours to foster community engagement with the arts.
After School Program Director
YMCA
05.1999 - 07.2000
- Increased program attendance by establishing partnerships with local organizations and community leaders.
- Collaborated with school faculty to identify at-risk students who would benefit from additional support provided through the after-school program.
- Coordinated transportation services for participating families, increasing access for those without personal transportation means.
- Managed program budget effectively, ensuring optimal allocation of resources and the sustainability of the program.
- Recruited trained, and supervised a diverse team of staff members, promoting a positive work environment and successful outcomes for students.
- Implemented creative marketing strategies to raise awareness about the after-school program within the community, leading to increased enrollment numbers.
- Boosted parent satisfaction by maintaining open communication channels and hosting regular meetings to discuss progress.
- Supported social-emotional development of students by incorporating character education activities into daily programming.
- Enhanced student engagement by developing and implementing innovative after-school programs.
- Managed behavioral issues and used positive behavior strategies for groups of up to Number students.
- Trained and supervised site staff.
- Selected nutritious snacks and educational toys for students.
- Maintained confidentiality of records by using appropriate data security methods.
- Planned, arranged, and led field trips to Location to allow for discovery learning.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Education
California State University Fullerton
Fullerton CA05.1997
Associate - Child Development
Orange Coast College
Costa Mesa, CA05.1995
Certificate - Advertising, Illustration
Art Institute
Atlanta GA 12.1984
Skills
- Drawing and sketching
- Visual storytelling
- Artistic style versatility
- Strong Visual Storytelling
- Creative concept development
- Storyboard creation
- Animation Basics
- Graphic arts
- Sketching and Ideation
- Color Theory Mastery
- Advanced Illustration Techniques
- Client Communication
- Layout design abilities
- Branding and Identity
- Deadline Management
- Collaboration and Teamwork
- Project Management
- Outlining and Shading
- Composition and balance
- Print Production Process
- Current trends
- Paint mixing
- Attention to Detail
- Adaptability and Flexibility
- Acrylic painting
Timeline
Gift Shop Manager, Gallery Curator
City Of Brea
05.2014 - 07.2015
Speech Therapist
Leslie Marsh
06.2005 - 08.2020
After School Program Director
YMCA
05.1999 - 07.2000
Freelance Illustrator
Self-employeed
01.1984 - Current
California State University Fullerton
Associate - Child Development
Orange Coast College
Certificate - Advertising, Illustration
Art Institute
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