Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SUSAN ALT

Grafton,WV

Summary

Coordinated Housekeeping Executive with numerous years background in managing housekeeping and laundry operations. Effective verbal and written communication skills with talents in facility inspections and housekeeping staff instruction. Adept at negotiating with vendors and suppliers to maintain strong relationships while cutting costs. Resourceful individual with more than 10 years of providing efficient housekeeping services to hotel guests. Detail-oriented with complete knowledge of cleaning equipment. Considered valued member of housekeeping team.

Overview

9
9
years of professional experience

Work History

Housekeeping

Hampton Inn & Suites By Hilton
09.2019 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.

Cashier

Lowes Home Improvment
05.2015 - 09.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

GED -

MTEC
Morgantown, WV
2001

Skills

  • Cleaning and Sanitation
  • Customer Service-Focused
  • Performance Improvements
  • Inter-Department Collaboration

Accomplishments

While I worked at Lowe's, I did receive numerous awards for outstanding work in being a cashier. On numerous occasions my manager included me in celebrations for pro sales events. I was rewarded for a outstanding proformance working with the pro sales department.

Timeline

Housekeeping

Hampton Inn & Suites By Hilton
09.2019 - Current

Cashier

Lowes Home Improvment
05.2015 - 09.2019

GED -

MTEC
SUSAN ALT