Susan Amorese
Williamstown,Kentucky
Summary
Entrepreneur with a proven track record of enhancing operational efficiency increasing revenues in home business and the short-term rental market. At Pamida, fostered community relations and drove organizational growth through strategic outreach. Exhibits exceptional organizational skills and an eye for detail, ensuring customer satisfaction and repeat business. Great in financial management and customer service, achieving results through innovative strategies and meticulous attention to detail.
Overview
19
19
years of professional experience
Work History
Owner of Short Term Rentals
Self Employed
01.2022 - 01.2024
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Researched target market to discover customer needs and analyze competitor trends.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Creating and Refurbishing Furniture and Art
Self Employed
07.2015 - 01.2022
Community Relations Specialist and Departments Manager
Pamida
07.2005 - 07.2012
- Optimized outreach strategies, maximizing impact on local communities while minimizing costs.
- Established long-lasting connections with community leaders and influencers, aiding in the growth of organizational networks.
- Enhanced community engagement by organizing and executing various outreach events and initiatives.
- Provided exceptional customer service when addressing inquiries from community members, fostering goodwill towards the organization.
- Developed and executed quarterly rolling calendar of events.
- Built and maintained positive relationships with public by utilizing strategic plans
- Conducted media relations and responded to media requests for information.
- Created and prepared weekly paper newsletters for customers with special sales and and upcoming events.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
Education
High School Diploma -
Temple Christian High School
1617 Ohmer St Dayton OH 45410Skills
- Great organizational skills
- Excellent at merchandising
- Professional
- Eye for detail
- Customer service
Additional Information
I am a long time member of 7Hills church and work in the Dry Ridge location in the Cuddlers and Crawlers every Sunday morning. I also volunteer for Heart the City outreach.
Timeline
Owner of Short Term Rentals
Self Employed
01.2022 - 01.2024
Creating and Refurbishing Furniture and Art
Self Employed
07.2015 - 01.2022
Community Relations Specialist and Departments Manager
Pamida
07.2005 - 07.2012
High School Diploma -
Temple Christian High School
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