Hi, I’m
Susan Baker
Charleston,IL
Summary
Seasoned Digital Sales Consultant with over three decades at Hibu, excelling in digital marketing strategy and sales funnel optimization. Demonstrated success in boosting client satisfaction and revenue growth, leveraging influencer marketing and competitor analysis. Skilled in fostering client relationships and achieving significant ROI improvements, showcasing a blend of analytical prowess and exceptional interpersonal skills.
Overview
31
years of professional experience
Work History
Hibu
Digital Sales Consultant
04.1992 - 07.2023
Job overview
- Participated in company-wide training initiatives, applying new knowledge to enhance personal and team sales performance.
- Boosted client satisfaction by providing personalized sales consultations and recommending tailored digital solutions.
- Drove revenue growth by consistently meeting and exceeding individual sales targets.
- Enhanced customer retention through consistent follow-up and attentive account management.
- Provided exceptional customer service, resolving issues promptly while maintaining professionalism in challenging situations.
- Analyzed campaign performance data, making adjustments as needed to improve ROI for clients'' investments in digital advertising efforts.
- Managed a diverse portfolio of clients, adapting communication styles to effectively address individual needs and preferences.
- Expanded client base through targeted prospecting and strategic relationship building.
- Optimized website conversions with comprehensive SEO techniques and user experience improvements.
- Continuously refined personal sales approach based on feedback from managers and colleagues, leading to increased close rates over time.
- Used cold calling to reach out to local business owners needing new advertising products and services.
- Created and presented media and advertising packages to prospective customers.
- Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
- Other positions held during my 31 years of service with Hibu. Inside sales rep, Inside Sales Manager, Continuous Quality Manager, Sales Training Manager, Sr Mgr Sales Operation, Director-HR, Area Sales Manager, Director-Business Development, Sr. Manager-Telephone Sales, Sr. Manager Digital Consultant.
Education
Eastern Illinois University, Charleston, IL
Bachelor of Science from Business Administration
05.1981
Skills
- Digital Marketing Strategy
- Sales Funnel Optimization
- Competitor Analysis
- Influencer Marketing
Timeline
Digital Sales Consultant
Hibu
04.1992 - 07.2023
Eastern Illinois University
Bachelor of Science from Business Administration
Similar Profiles
Steven WatkinsSteven Watkins
DPS Support /Senior Inside Sales and Marketing Representative at HibuDPS Support /Senior Inside Sales and Marketing Representative at Hibu
Tyler HessTyler Hess
Account Executive at HibuAccount Executive at Hibu
Dawson WhiteDawson White
Account Executive - Digital Solutions at HibuAccount Executive - Digital Solutions at Hibu