Susan Barry
Wilkes-Barre,PA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Retail Salesperson
Walgreens
09.2010 - 01.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Graduate Licenses - Beauty
Empire Beauty School - Baltimore
Wilkes-Barre, PA05.1969
Honor Student - Business Education
Crestwood High School
Mountain Top, PA06.1965
Skills
- Store maintenance
- Flexibility
- Sales Presentations
- Reference selling
- Customer care
- Sales expertise
- Flexible Schedule
- Store Opening and Closing
- Customer Needs Assessment
- Product Promotions
- Stock replenishment
- Relationship Building
- Stocking and Receiving
- Professional Appearance
- Phone Etiquette
- Product Recommendations
- Time Management
- Money Handling
- Cash Register Operation
- Honest and Dependable
- Positive Customer Engagement
- Creative Thinking
- Building Customer Loyalty
- Safety and Cleanliness Standards
Timeline
Retail Salesperson
Walgreens
09.2010 - 01.2019
Graduate Licenses - Beauty
Empire Beauty School - Baltimore
Honor Student - Business Education
Crestwood High School
Similar Profiles
Yashaswini KandukuriYashaswini Kandukuri
Full Stack Developer at WalgreensFull Stack Developer at Walgreens
Denitria BrownDenitria Brown
Shift Lead at WalgreensShift Lead at Walgreens
Erin QuachErin Quach
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
MARIE MENDOZAMARIE MENDOZA
Community Pharmacist at WalgreensCommunity Pharmacist at Walgreens
Abdulhalim LarryAbdulhalim Larry
Delivery Driver at AmazonDelivery Driver at Amazon