Susan Barry

Work History

Supervisor

Sodexo USA

05.2019 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Lead Resident Assistant

Morning Pointe of Greenbriar Cove

06.2013 - 07.2019

Organized monthly meetings with Resident Assistant teams to discuss updates, address concerns, and share best practices.
Addressed maintenance issues immediately, minimizing disruption to residents'' daily lives.
Streamlined communication between residents and staff for improved overall community experience.
Enhanced resident satisfaction by addressing concerns promptly and professionally.
Developed strong relationships with residents through open communication channels and approachability.
Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Responded to room transfers, incident reports, and maintenance requests.
Assisted residents in preparing for activity and social programs.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Home Health Aide

Senior Helpers

04.2009 - 09.2016

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Housekeeping Supervisor

Hampton Inn & Suites By Hilton

08.2007 - 05.2009

Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Completed schedules, shift reports, and other business documentation.

Summary

Overview

Work History

Supervisor

Lead Resident Assistant

Home Health Aide

Housekeeping Supervisor

Education

NA - Nursing

High School Diploma -

Skills

Certification

Timeline

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