Summary
Overview
Work History
Education
Skills
Websites
Key Strengths
Timeline
Generic

Susan Beckett

Phoenix

Summary

Results-driven Project and Test Coordinator with proven expertise in managing resources and activities for high-impact technical projects across Retail, Financial Services, Telecommunications, and Software Development sectors. Demonstrates strong organizational and leadership capabilities, ensuring project deadlines are consistently met. Skilled in analytical problem-solving and effective communication, facilitating seamless collaboration with project managers. Delivers strategic planning and decision-making to drive project success.

Overview

17
17
years of professional experience

Work History

Project Coordinator

PetSmart
Phoenix
07.2021 - Current
  • Manage purchase orders within the Services and Supply Chain management groups utilizing SAP and corresponding excel documents.
  • Research invoices as needed.
  • Acquire statements of work for contracting resources, software licenses and hardware acquisitions.
  • Manage purchase order and contract approvals with upper-level management.
  • Maintain paid and pending invoice documentation.
  • Attend multiple monthly project budget management meetings with PMO and finance partners.
  • Monitor and report on monthly employee and contractor time-tracking.
  • Assist Program PMO with other activities as required.

Test Coordinator

Wells Fargo Bank
Phoenix
05.2020 - 02.2021
  • Managed test phases for multiple projects including Cloud Migration Release 1 and 2, and Retail Non-Discretionary Small Enhancements Program.
  • Reported project status to the project managers.
  • Tracked testing resources and project deliverables to ensure timely completion and compliance.
  • Facilitated Test Progress and Defect Tracking daily meetings; tracked assigned action items and escalated to leadership when appropriate.

Project Coordinator

Cornerstone Advisors
Scottsdale
09.2019 - 02.2020
  • Developed project artifacts such as PowerPoint presentations, request for proposals (RFP), and surveys that were customized for presentation to clients.

Project/Program Coordinator

Wells Fargo Bank
Phoenix
07.2017 - 07.2019
  • Working closely with the project manager, obtains project forecasts for resources, hardware/software expenditures, and statements of work.
  • Creates and distributes project budget status reports.
  • Administrator of system of record financial reporting system, STAMP (System Time-reporting Accounting Management for Projects), including creation of Project request ID for funding/business case development purposes), Resource addition/removal including assigning activities, Query Viewer.
  • Provided variance notes in Project Management Universal Workstation per Enterprise Project Methodology (EPM) standards.

Technical Project Manager

Wells Fargo Bank
San Francisco
07.2014 - 11.2015
  • Coordination of E2E and UAT testing for VISA EMV Authentication, Mobile Collections Post Chargeoff, Aspect Dialer Call Center upgrade and Push Notifications Phase 3 projects.
  • Developed Master Test Plan, Requirements Traceability Matrix, Daily Test Progress Reports and Final Test Summary Report artifacts.
  • Managed testing efforts for projects impacting more than ten internal applications in addition to multiple outside vendors.

Test Coordinator

AT&T
San Ramon
11.2008 - 06.2014
  • Facilitated System, End to End, and User Acceptance activities including test planning and scripting.
  • Coordinated timeline development, review, and maintenance.
  • Managed and reported defect tracking, escalation, and resolution.

Education

B.S. - Business Administration, Business Computer Methods

California State University, Long Beach
CA, USA

Skills

  • SAP 770
  • Microsoft Word
  • Microsoft Excel
  • Outlook
  • SurveyMonkey
  • SharePoint
  • Confluence

Key Strengths

Over 18 years of experience as Project and Test Coordinator, Provides day-to-day coordination support for the key administration activities., Facilitated testing activities for multiple testing phases (IST, E2E, and UAT), Tracks and reports on multiple project level financial and testing activities, including reviewing project financial forecasts, developing master test plans, and completing required project artifacts., Complete month-end financial activities (purchase order release, accruals when necessary), Project Management, Reporting (Monthly Forecast vs. Actuals), Variance reporting, Defect Tracking, Issue Tracking, Risk Management, Statement of Work and Change Order approval, Ensure all functionality within project scope, requirements and system design have been assessed and validated.

Timeline

Project Coordinator

PetSmart
07.2021 - Current

Test Coordinator

Wells Fargo Bank
05.2020 - 02.2021

Project Coordinator

Cornerstone Advisors
09.2019 - 02.2020

Project/Program Coordinator

Wells Fargo Bank
07.2017 - 07.2019

Technical Project Manager

Wells Fargo Bank
07.2014 - 11.2015

Test Coordinator

AT&T
11.2008 - 06.2014

B.S. - Business Administration, Business Computer Methods

California State University, Long Beach

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