Susan Bel-Long
Columbia,MO
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Quality-focused and efficiency-driven leader. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Line Clinical Supervisor
University of Missouri Heathcare
06.2023 - Current
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Increased patient and employee satisfaction by fostering a supportive and empathetic therapeutic environment.
- Oversaw week night operations of the Women's Service Line, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Performed staff nurse duties as needed including patient care for antepartum, labor, OR, PACU, newborns, and post partum patients.
Labor and Delivery RN
University Of Missouri Healthcare
07.2022 - Current
- Educated expectant parents on prenatal care, childbirth options, breastfeeding techniques, and newborn care for informed decisionmaking.
- Contributed to efficient unit operations by maintaining accurate medical records, updating care plans, and documenting interventions.
- Administered pain management techniques including epidurals, spinal blocks, intravenous medications safely while monitoring their effectiveness.
- Reduced complications by closely monitoring patients'' vital signs, fetal heart rates, and labor progress.
House Manager
University Of Missouri Healthcare
02.2021 - 07.2022
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
NOW Nurse
University Of Missouri Healthcare
11.2018 - 02.2021
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Charge Nurse, Medical Care Unit
University Of Missouri Healthcare
11.2020 - 01.2021
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Vascular Access Nurse (IV Therapy Nurse)
University Of Missouri Healthcare
04.2016 - 03.2017
- Assisted in the development and implementation of policies and procedures related to vascular access care, ensuring alignment with best practices.
- Placed PICC and midline catheters using Micro Seldinger Technique (MST) for best results.
- Conducted ongoing evaluations of vascular access equipment and supplies, recommending improvements or changes as necessary to optimize patient outcomes.
- Prevented hospital-acquired infections through rigorous adherence to sterile technique and proper maintenance of central lines.
NICU RN
University Of Missouri Healthcare
07.2014 - 04.2016
- Participated in interdisciplinary rounds daily, providing valuable input on patients'' progress and updating care plans accordingly.
- Maintained detailed documentation of all aspects of patient care using electronic medical records systems for accurate record-keeping and communication among team members.
- Provided education and support to parents and families during challenging times, promoting understanding of complex medical conditions and procedures.
- Utilized advanced assessment skills to recognize early signs of clinical deterioration in neonates, initiating appropriate interventions or escalating concerns promptly.
Children's Hospital Critical Care Transport RN
University Of Missouri Healthcare
01.2015 - 03.2016
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
NICU RN
OSF Saint Frances Medical Center
09.2013 - 06.2014
- Communicated effectively with other departments such as pharmacy, laboratory services, social work, case management during the coordination of multidisciplinary patient care.
- Decreased incidence of infections by adhering to strict infection control protocols and maintaining a clean, safe environment for patients.
- Performed thorough physical assessments on newborns daily to detect early signs of potential complications or abnormalities requiring attention.
- Participated in quality improvement initiatives within the unit, contributing to process improvements that enhanced patient care delivery.
NICU RN
University Of Missouri Healthcare
08.2012 - 09.2013
- Skilled in monitoring vital signs, lab values, and diagnostic results to identify trends requiring intervention or further evaluation from physicians.
- Assisted with high-risk deliveries as part of the Neonatal Resuscitation Team, implementing life-saving interventions when necessary.
- Mentored new NICU nurses through clinical rotations, sharing expertise and fostering professional growth through hands-on training.
- Conducted ongoing research and professional development activities to remain current with best practices in neonatal intensive care nursing.
Charge Nurse, Staff Nurse, Transitional Care Unit
Mercy Hospital
05.2009 - 08.2012
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Education
Associate of Science - Nursing
Ozarks Technical Community College
Springfield, MO05.2009
Skills
- Nursing staff leadership (House Manager, Supervisor, Charge Nurse, Transport Nurse, IV Therapy)
- Advocating for patients and staff
- Communication
- Teamwork and Collaboration
- Problem Solving
- Decision Making
- Facility Oversight
- Professional bedside manner
- Maintaining standards of care
- Flexibility and Adaptability
- Patient and family education
- Critical care nursing (NICU, PICU, ER, LDU)
- Time Management (TCU, Peds, ED obs, MCU, LDU)
- Precepting (TCU, NICU, MCU)
- Team Supervision (OB Triage, LDU, MNB)
Certification
- Licensed Registered Nurse
- ACLS - Advanced Cardiac Life Support
- BLS - Basic Life Support
- NRP - Neonatal Resuscitation
- History of Vascular Access Certification (VA-BC)
- History of PALS - Pediatric Advanced Life Support
Timeline
Service Line Clinical Supervisor
University of Missouri Heathcare
06.2023 - Current
Labor and Delivery RN
University Of Missouri Healthcare
07.2022 - Current
House Manager
University Of Missouri Healthcare
02.2021 - 07.2022
Charge Nurse, Medical Care Unit
University Of Missouri Healthcare
11.2020 - 01.2021
NOW Nurse
University Of Missouri Healthcare
11.2018 - 02.2021
Vascular Access Nurse (IV Therapy Nurse)
University Of Missouri Healthcare
04.2016 - 03.2017
Children's Hospital Critical Care Transport RN
University Of Missouri Healthcare
01.2015 - 03.2016
NICU RN
University Of Missouri Healthcare
07.2014 - 04.2016
NICU RN
OSF Saint Frances Medical Center
09.2013 - 06.2014
NICU RN
University Of Missouri Healthcare
08.2012 - 09.2013
Charge Nurse, Staff Nurse, Transitional Care Unit
Mercy Hospital
05.2009 - 08.2012
Associate of Science - Nursing
Ozarks Technical Community College
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