Susan Bell
Tucson,AZ
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. Demonstrated integrity and meticulous attention to detail in all aspects of job.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Law Office of Dennis A. Rosen
09.2010 - Current
- Managed a complex calendar for the attorney, prioritizing appointments and coordinating schedules with clients and court officials
- Communicated professionally with judges, lawyers, and clients via a multi-phone system, ensuring smooth operations
- Prepared and maintained sensitive documentation, exercising discretion and confidentiality in all communications
- Organized and scheduled meetings, ensuring all logistical aspects were covered, including document preparation and communication with external parties
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
Process Server
Track Down
10.2017 - Current
- Served legal documents, managing sensitive situations with professionalism and effective communication
- Completed documentation reports for each delivery, maintaining thorough records and follow-up procedures
Education
Bachelor’s - Criminal Justice
American Public University
West Virginia04.2021
Associate - General Studies
Pima Community College
Tucson, AZ12.2015
Associate - Criminal Justice
Pima Community College
Tucson, AZ05.2010
Skills
- Flexibility
- Database searching
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Office administration
- File organization
- Customer and client relations
- Clerical support
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Scheduling and calendar management
Certification
- Certified Private Process Server
- Arizona Notary Public
Timeline
Process Server
Track Down
10.2017 - Current
Administrative Assistant
Law Office of Dennis A. Rosen
09.2010 - Current
Associate - General Studies
Pima Community College
Associate - Criminal Justice
Pima Community College
Bachelor’s - Criminal Justice
American Public University