Susan Belonzi
Patchogue,NY
Summary
Dedicated with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders. Highly organized with good prioritization and planning abilities. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
39
39
years of professional experience
Work History
Senior Administrative Assistant
Saint Joseph's University
07.2005 - 09.2024
- Kept files and records in content management systems such as Word, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Arranged business travel details for company employees per supervisor requirements.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Offered technical support and troubleshot issues to enhance office productivity.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Created and updated records and files to maintain document compliance.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Coordinated office activities and public events.
- Sorted, opened, and routed mail and deliveries to offices, greeted visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
Clerical Supervisor
Long Island Community Hospital
01.1986 - 05.2005
- Continuously updated knowledge in industry best practices by attending workshops, conferences, and professional development courses.
- Managed maintenance and upkeep of copiers, printers.
- Reviewed and formatted material produced by clerical team.
- Developed comprehensive training materials to support onboarding of new clerical staff, ensuring a smooth transition into their roles.
- Enhanced team productivity by delegating tasks, setting priorities, and monitoring progress.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Boosted employee morale through regular performance evaluations and constructive feedback sessions.
- Assigned work and verified completion of assignments.
- Managed schedules, travel arrangements, and expenses for executive staff members, ensuring seamless coordination of daily activities.
- Monitored front areas so that questions could be promptly addressed.
- Completed bi-weekly payroll for 30 employees
- Kept high average of performance evaluations.
Education
Certificate in Leadership And Supervision -
Saint Joseph's College
Patchogue, New York 06.2011
High School Diploma -
Sachem High School North
Lake Ronkonkoma, NY06.1974
Skills
- Proficient in Microsoft Office
- Travel Coordination
- Scheduling services
- Excellent interpersonal skills
- Supervising staff
- Administrative Support
- Microsoft Word
- Excel spreadsheets
- Office Management
Timeline
Senior Administrative Assistant
Saint Joseph's University
07.2005 - 09.2024
Clerical Supervisor
Long Island Community Hospital
01.1986 - 05.2005
Certificate in Leadership And Supervision -
Saint Joseph's College
High School Diploma -
Sachem High School North
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