Susan Benjamin
Rancho Cordova,CA
Summary
Susan is a dedicated and compassionate Registered Nurse with 25 years of progressive career history in direct patient care, triage and care coordination. Expertise in medical terminology, strong abilities with Epic software, an understanding of managed care terminology, as well as compliance with health care practices related to HIPPA and EMTALA. I am dynamic working with other medical professionals, applying a proactive approach to problem-solving, with efficient and accurate documentation. Continuously fostering clear communication, strong time management, organizational and multitasking abilities while maintaining a positive and upbeat personality. I am trustworthy, responsible, punctual and a productive professional when working with little to no supervision. I'm excited and interested in shifting my career to placement and clinical nurse liaison specialization.
Overview
25
25
years of professional experience
Work History
Staff Registered Nurse
Kaiser Permanente Medical Center
07.2017 - Current
- Worked in the emergency department for 40 hours per week, ADULT & PEDIATRICS.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient responses to medications administered through oral, intravenous, and intramuscular routes of administration.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Responds to codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
- Expedited treatment plans by reviewing diagnostic tests and collaborating with physicians on appropriate interventions.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Participated in quality improvement initiatives within the emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
Registered Nurse
Sutter Amador Hospital
08.2018 - 12.2019
- Emergency Department, Per-Diem, Adult & Pediatrics
Registered Nurse
Sutter Medical Center
12.2007 - 07.2017
- Emergency Department, Adult & Pediatrics, Per-Diem
Travel RN
Los Angeles Children's Hospital
07.2007 - 10.2007
- Pediatric Emergency Department
- Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
- Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
- Administered vaccinations and medications accurately, ensuring optimal treatment efficacy and patient safety.
Travel RN
Mercy General Hospital
04.2007 - 07.2007
- Emergency Department
Travel RN
Sutter Memorial Hospital
10.2006 - 03.2007
- ED & Tele
Travel RN
JFK Hospital
04.2006 - 09.2006
- Emergency Department
Travel RN
MLK Hospital
05.2005 - 04.2006
- Emergency Department
Per-Diem RN
Boca Raton Community Hospital
02.2005 - 04.2005
- Adult & Pediatric Emergency Department
Travel RN
Northwest Medical Center
08.2004 - 11.2004
- Emergency Department
Travel RN
Sutter Memorial Hospital
06.2004 - 08.2004
- Emergency Department adult and pediatrics
Per-Diem RN
Parkway Regional Medical Center
11.2002 - 06.2004
- Emergency Dept
Staff RN, Tele & ED
Westside Regional Medical Center
11.1999 - 02.2002
- Telemetry & Emergency Department
Education
Bachelor of Science, Nursing -
Grand Canyon University
Phoenix, AZ06.2014
Associate, Nursing -
Broward Community College
Davie, FL05.1999
Skills
- Patient Stabilization
- Customer Service
- Health Promotion
- Recognize Emergencies
- Clinical nurse expertise
- Effective written & verbal communication skills
Accomplishments
Daisy Award Recipient October 2023
Community Service
Living Word Church (Currently Word Assembly Tracy), Feeding the homeless in Sacramento, CA
Timeline
Registered Nurse
Sutter Amador Hospital
08.2018 - 12.2019
Staff Registered Nurse
Kaiser Permanente Medical Center
07.2017 - Current
Registered Nurse
Sutter Medical Center
12.2007 - 07.2017
Travel RN
Los Angeles Children's Hospital
07.2007 - 10.2007
Travel RN
Mercy General Hospital
04.2007 - 07.2007
Travel RN
Sutter Memorial Hospital
10.2006 - 03.2007
Travel RN
JFK Hospital
04.2006 - 09.2006
Travel RN
MLK Hospital
05.2005 - 04.2006
Per-Diem RN
Boca Raton Community Hospital
02.2005 - 04.2005
Travel RN
Northwest Medical Center
08.2004 - 11.2004
Travel RN
Sutter Memorial Hospital
06.2004 - 08.2004
Per-Diem RN
Parkway Regional Medical Center
11.2002 - 06.2004
Staff RN, Tele & ED
Westside Regional Medical Center
11.1999 - 02.2002
Bachelor of Science, Nursing -
Grand Canyon University
Associate, Nursing -
Broward Community College
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