Susan Benton

• Maintained critical care transport nursing knowledge base by attending mandatory meetings, performing equipment reviews, skills labs and participating in continuing education sessions for care and transport of critically ill and injured patients.
• Transported critically ill and injured patients from neonate through geriatric including high risk OB to designated medical center, using advanced life support equipment as needed.
• Utilized ESO and EPIC to maintain records of patient care and condition.
• Operated critical care equipment to keep patients stable and promote recovery post arrest including use of Hamilton ventilators, IABP and Impella.

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Devised business budget planning and administration, accounting functions, and purchasing, to handle financial needs.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

• Engaged with customers to build rapport and loyalty through effective professional communication.
• Generated advertising and marketing materials including event marketing, sales and brand promotion.
• Answered customer questions about machines, accessories, and fabric.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, financing and receipts to customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Shifted between formal and informal methods of teaching and training to keep students and customers engaged

• Collaborated with physicians to quickly assess teammates during pandemic and deliver appropriate treatment while managing rapidly changing conditions.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Advocated for teammates by communicating symptoms and household member symptoms to practitioners while verifying symptoms met goals of COVID cost center and identifying limitations.
• Organized and managed care of teammates while under COVID cost center guidelines.
• Educated teammates, families and caregivers on COVID, treatment options, disease process, management and restrictions for returning to work.
• Updated teammate charts with data to keep records current and support accurate cost center guidelines.
• Contributed to the process of developing COVID call center to assess teammates during pandemic.

• Provides immediate and advanced stroke care using two-way video conferencing to timely access on-call TeleNeurologist for acute stroke patients across 27 hospitals.
• Remotely collaborates with on-call TeleNeurologist for patient assessment, radiology and lab results, medication and health history.
• Via two-way video, assists bedside RN with treatment delivery, including lifesaving Alteplase(tPA) delivery, based on test results and patient assessment.
• Electronically monitors patient’s head CT angio/perfusion scans for a potential Large Vessel Occlusion and coordinates with NeuroRadiologist, TeleNeurogist, and NeuroInterventionalist for thrombectomy.
• Coordinates rapid transport (electronically and verbally) with Med Center Air for thrombectomy patients.
• Collects and enters stroke data into REDCap (Research Electronic Data Capture) to obtain metrics.

Prioritize nursing care for assigned critically ill patients based on assessment data and identified needs in an adult population

at a 3/1 or 4/1 ratio.

• Advocate for patients' and families' needs, while also providing emotional support.

• Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment

data.

• Perform approved therapeutic or diagnostic procedures based upon patients' clinical status.

• Assist physicians with emergent and planned procedures such as bronchoscopy, endoscopy, endotracheal intubation, and

cardioversion.

• Serve as new graduate nurse preceptor.

• Participate in the development, review, and evaluation of nursing practice protocols.

• Advocate for patient's and family's needs, while also providing emotional, mental, and physical support
• Developed and implemented individualized care plan for each hospice patient while following physician instructions designed to reduce pain and discomfort
• Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
• Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
• Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data
• Coordinate care efforts among volunteers, home care aids, chaplain, and social work.

• Prioritize nursing care for assigned critically ill patients based on assessment data and identified needs in an adult population at a 1/1,2/1, or 3/1 ratio
• Advocate for patients' and families' needs, while also providing emotional support
• Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data
• Perform approved therapeutic or diagnostic procedures based upon patients' clinical status
• Assist physicians with emergent and planned procedures such as bronchoscopy, endoscopy, endotracheal intubation, and cardioversion
• Serve as new graduate nurse preceptor
• Participate in the development, review, and evaluation of nursing practice protocols.

• Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
• Monitor and coordinate all aspects of patient care during emergency care visit
• Instruct individuals, and families on topics such as health education and disease prevention and develop health improve- ment plans
• Prepare patients for and assist with examinations or treatments.

• Prioritize nursing care for assigned critically ill patients based on assessment data and identified needs in an adult population at a 2/1 ratio
• Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, and pressure lines
• Advocate for patients' and families' needs, while also providing emotional support
• Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data
• Perform approved therapeutic or diagnostic procedures based upon patient's clinical status