Susan Black
Saluda,South Carolina
Summary
Hardworking Pharmacy Technician with full certifications and advanced knowledge of pharmaceuticals. Leverages talents in counting, packaging, and securing drugs to deliver exceptional and fully compliant pharmacy support. Attentive to detail and exceptional at multitasking.
Overview
31
31
years of professional experience
Work History
Pharmacy Technician
SC Home Rx
Columbia, SC
12.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician
Ridge LTC Pharmacy
Gilbert, SC
02.2019 - 11.2021
- Assisted pharmacist in preparing and reconstituting medications
- Entered patient information and prescription orders in computer
- Contacted doctors' offices to request refill authorization
- Placed Computer Assisted Ordering and Cardinal orders
- Dispensed filled prescriptions accurately to customers
- Entered patient's information into computer accurately and efficiently
- Acted in professional manner and displayed positive attitude
- Resolved routine administrative questions and problems, referring difficult problems to pharmacist
- Maintained cleanliness and organization of Pharmacy department
- Communicated verbally with customers and store personnel
- Maintained patient records, set up, package and label medication doses.
Pharmacy Technician
Long's Drugs of Saluda
04.2014 - 02.2019
- Maintained quality of drugs by continuously monitoring expiration dates
- Received refill requests from patients and obtains authorization for refills from physician's offices
- Provided accurate, safe and timely medication therapy
- Entered patient's information into computer accurately and efficiently
- Promoted trust and respect among associates, with positive attitude
- Provided Customer Service to patients and Health Care Providers
- Prepared orders and maintained inventory for pharmacy department
- Made rounds, picking up and delivering orders to various nursing stations
- Entered prescription information into computer system and prints labels for use by pharmacist
- Performed functions and responsibilities of Pharmacy Clerk
- Greeted customers, handle cash register transactions
- Communicated verbally with customers and store personnel
- Assisted Pharmacist with preparing, filling and dispensing of medications.
Pharmacy Technician
CVS Pharmacy
04.1993 - 04.2014
- Acted in professional manner and displayed positive attitude
- Received and processed wholesaler medication orders
- Entered patient's information into computer accurately and efficiently
- Verified patient information and provider authorization of medication orders
- Provided outstanding customer service to pharmacy patients
- Communicated verbally with customers and store personnel
- Called dealing with ordering of drugs and supplies from wholesalers and distributors
- Maintained appropriate quality control log documentation and participating in quality control activities
- Dispensed filled prescriptions accurately to customers
- Displayed positive attitude while interacting with customers and peers.
Education
High School Diploma -
Saluda High School
Saluda, South CarolinaSkills
- Data Input
- Supply Management
- Answering Questions
- Exceptional Customer Service
- Filling Prescriptions
- Maintain Records
Timeline
Pharmacy Technician
SC Home Rx
12.2021 - Current
Pharmacy Technician
Ridge LTC Pharmacy
02.2019 - 11.2021
Pharmacy Technician
Long's Drugs of Saluda
04.2014 - 02.2019
Pharmacy Technician
CVS Pharmacy
04.1993 - 04.2014
High School Diploma -
Saluda High School