Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Susan Blasco

Cambridge Springs,PA

Summary

Motivated Program Assistant focused on providing efficient, accurate and high-quality support. Proficient in workings of Child Welfare industry. Responsible Program Processor offering 30+ years of experience devoted to maximizing administrative and operational support. Skillfully coordinate daily activities and transportation for optimal program execution. Driven team player successful at delivering vital support to internal teams and consumers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Talented Program Assistant with 25 years of experience supporting program leaders. Productive team player when supporting daily activities to enhance program. Expert at managing multiple tasks in busy environment.

Excellent communication, interpersonal and decision-making abilities.

Industrious Program Assistant willing to work hard and take on any role to learn and develop acquired skills while making positive contribution to program needs.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

31
31
years of professional experience

Work History

Program Processor/Administrative Assistant

Hermitage House Youth Services
Edinboro, PA
05.1991 - 06.2022
  • Supported planning and coordination of group home program and associated activities.
  • Assisted Treatment Director with planning and coordinating day-to-day and special program activities.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Gathered information and entered details into computer tracking spreadsheets, documents and databases.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Prepared clearly written and formatted documents and reports.
  • Worked alongside clinical team to secure useful coverage of program goals and daily operations.
  • Prepared and distributed team-based communications daily to foster collaboration and enhance team morale.
  • Compiled up to 50 resident medical notes for program leaders weekly.
  • Maintained efficient and balanced calendar of current participant appointments, staff meetings and assessments.

  • Certification in CPR/ First Aid and Fire Safety,
  • Trained as Medication Officer.
  • Successfully maintained clean, valid driver's license and access to reliable transportation
  • Used Microsoft Word and other software tools to create documents and other communications
  • Worked flexible hours across night, weekend and holiday shifts
  • Adhered to social distancing protocols and wore mask or face shield. Sent daily reminders to staff and clients.
  • Maintained energy and enthusiasm in fast-paced environment
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Carried out day-to-day duties accurately and efficiently

Education

Communications

Thiel College
Greenville, PA

Bachelor of Arts - Social Work

Edinburg University
Edinboro, PA

Skills

  • Document and File Management
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Database and Client Management Systems
  • Appointment Coordination
  • Roadmap Planning
  • Report Writing
  • Valid Driver's License
  • Event Planning
  • Client Needs Assessment
  • Driven and Outgoing
  • Proofreading and Editing
  • Knowledge of agency programs

Additional Information

Since the onset of the Pandemic, I have worked from home. While not limited to this option, it is preferred.

Timeline

Program Processor/Administrative Assistant

Hermitage House Youth Services
05.1991 - 06.2022

Communications

Thiel College

Bachelor of Arts - Social Work

Edinburg University
Susan Blasco