Susan Bolger
Blauvelt,NY
Summary
Versatile and dedicated professional with experience in household management and private duty care .
.Demonstrated ability to adapt quickly, enhancing satisfaction through efficient problem-solving and exceptional organization. Skilled in crisis intervention and preventive maintenance, ensuring safety and well-being with a discreet and professional demeanor. Outgoing friendly positive personality that knows when to be firm but kind with difficult personalities.
Overview
18
18
years of professional experience
Work History
House Manager/keeper
Private Client
02.2023 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Drove principal and children to and from appointments as needed thru out the NY metro area.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies.
- Established positive relationships with vendors and providers.
- Maintained a large 12sq ft home with daily cleaning and upkeep.
- Assisted with the protocols associated with keeping a kosher home.
- Self-motivated, with a strong sense of personal responsibility.
Private Duty Caregiver
Private Families
08.2012 - 01.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Demonstrated professionalism and confidentiality by respecting clients'' personal boundaries, privacy, and maintaining a discreet demeanor in sensitive situations.
Office Manager
Lambay Contracting
03.2006 - 08.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Pre Nursing Studies -
Lehman College of The City University of New York
The Bronx, NYFirst Aid CPR Training -
Blauvelt Fire Department
Blauvelt, NY2019
CNA -
Rockland County BOCES
West Nyack, NY2012
HS Diploma -
Holy Faith Convent
Dublin Ireland 1996
Skills
- Calendar Management
- Preventive Maintenance
- Exceptional organization
- Crisis Intervention
- First Aid Training
- Behavior Modeling
- Personal Shopping
- Grocery shopping
- Household Maintenance
- Elderly assistance
- Etiquette understanding
- Clear Communication
Additional Information
I am happily married to my husband of 24 years we have 3 teenage boys. I was born and raised in Ireland but have called America home for the past 36 years. My outside interests are reading and baking and I love pets of all kinds.
Timeline
House Manager/keeper
Private Client
02.2023 - Current
Private Duty Caregiver
Private Families
08.2012 - 01.2023
Office Manager
Lambay Contracting
03.2006 - 08.2010
Pre Nursing Studies -
Lehman College of The City University of New York
First Aid CPR Training -
Blauvelt Fire Department
CNA -
Rockland County BOCES
HS Diploma -
Holy Faith Convent