Susan Boswell
PAINESVILLE,OH
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Engineering Administrative
Buyers Products (Temp Agency Actalant)
Mentor, OH
04.2023 - Current
- Create spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Compose, edit, and type complex memos and reports with job-related software.
- Organize files, develop spreadsheets, fax reports, and scan documents.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Incorporated directives, manuals, and diagrams into work for assigned projects.
- Built BOMs and manuals for engineering managers review.
Document Control Specialist
Team Wendy (Temp Agency Actalant)
Cleveland, OH
10.2022 - 04.2023
- Reviewed and verified project documents for completeness, format, and compliance with contract requirements.
- Organized, maintained, and safeguarded files and databases.
- Identified errors and suggested appropriate edits.
- Gatekeeper of the document control database system to allow for better tracking and revision identification.
- Managed document processes through scanning, filing, and transmitting while following all standard procedures.
- Write, enforce, and follow up with internal department audits.
- Set up the document control system, processes, templates, and registries.
Maintenance Administrator
PET (Actalent Temp Agency)
Painesville, OH
02.2022 - 10.2022
- Contacted vendors to procure equipment and tools to meet organizational demands.
- I created purchase requests and purchase orders as needed.
- Created and edited the SDS registry and flammable cabinet inventory.
- Kept records of parts and equipment used in projects to update inventory minimums and maximums.
- Equipment and parts procurement
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
Quality Control Technician
Frontage Laboratories
Willoughby, OH
05.2021 - 02.2022
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes
- Created controlled documents, test procedures, SOPs, etc
- Draft study documents, including forms, protocols, amendments, and reports
- Edit, compile, and/or format documents
- Assisted with report finalization by collecting signatures, document management, CD/flash drive preparation, and archiving.
- Recorded results from tested lab samples
- Provided quality support to ensure that products met quality standards and customer requirements.
Loan Document Filing Clerk
Key Bank
09.2020 - 05.2021
- Successfully managed a team of four people for eight months to complete the scanning of all external documents to electronic files
- Accurately file with no error according to content, purpose, user criteria, or chronological, alphabetical, or numerical order
- Supports sales team efforts by providing world-class service in the consumer loan process
- Sorted information according to content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Pulled files for staff, management, and third-party requests.
- Destroyed outdated and protected information in digital and physical formats.
Documentation Coordinator
BWX Technologies Nuclear Operations Group
05.2016 - 08.2020
- Responsible for labeling, organizing, and tracking the flow of controlled documentation
- Maintained hard copies of current and previous revisions of controlled documentation
- Responsible for securing classified files and uploading sensitive information to different databases in Excel
- Completed file audits and requests for missing documentation
- Responsible for submission and retrieval of all nuclear-controlled documentation to engineers as well as customers and responded in a timely and professional manner
- Destroyed obsolete documentation as needed or during yearly pm audits
- Collaborated with all levels of the company with sound oral and written communication
- Managed and shipped documentation with precise organization and confidentiality.
Volunteer Caretaker
Little Learners Day Care Assistant
10.2014 - 04.2016
- Completed Daily Parent Communication Form for all children present
- Help with day-to-day classroom activities as needed
- Preparing toddlers, as well as my own set of twins, make the transition into grade school, along with making a tangible difference in other people's busy schedules
- Conducted inventory counts and corrected inventory problems.
- Conducted routine inspection and cleaning of property and common areas to maintain strict health and safety standards.
Patient Registrar
Lake Health Urgent Care
06.2007 - 09.2014
- Verified and entered the necessary information into the patient management system.
- Welcomed visitors and established the purpose of the visit to complete the check-in procedure quickly.
- Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
- Set and managed patient appointment schedules using in-house software.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
- Screening patients before and during admissions processes
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow.
Education
High School Diploma -
Willoughby, Tech
High School Diploma -
Eastlake North High School
Skills
- Office Management
- Database Entry
- Spreadsheet Tracking
- Data Accuracy
- Records Maintenance
- Policy Development
- Regulatory Compliance
- File Migrations and Audits
- Electronic Records Management
- Supply Inventory Measuring
- Procurement
- Product Procurement
- Inventory Management Skills
- Vendor Relationship Management
- Internal Controls
- Audit Coordination
- Contract Compliance
- Information Confidentiality
- Administrative Support
- Data Entry
- Clerical Support
- Safety Compliance
- Computer Skills
- Document Control
- SAP, On-Base, QuickBooks, Navision, Adobe, and Microsoft
Timeline
Engineering Administrative
Buyers Products (Temp Agency Actalant)
04.2023 - Current
Document Control Specialist
Team Wendy (Temp Agency Actalant)
10.2022 - 04.2023
Maintenance Administrator
PET (Actalent Temp Agency)
02.2022 - 10.2022
Quality Control Technician
Frontage Laboratories
05.2021 - 02.2022
Loan Document Filing Clerk
Key Bank
09.2020 - 05.2021
Documentation Coordinator
BWX Technologies Nuclear Operations Group
05.2016 - 08.2020
Volunteer Caretaker
Little Learners Day Care Assistant
10.2014 - 04.2016
Patient Registrar
Lake Health Urgent Care
06.2007 - 09.2014
High School Diploma -
Willoughby, Tech
High School Diploma -
Eastlake North High School
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