Summary
Work History
Education
Skills
Accomplishments
Timeline
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Susan Bradley

Susan Bradley

Retail
Altoona,PA

Summary

Dedicated professional with a clean driving record and extensive experience in client transportation at Health Ride Plus. Proven ability in route planning and time management, ensuring punctual and reliable service. Recognized for enhancing customer satisfaction through effective communication and adherence to safety compliance, contributing to improved operational efficiency.

Work History

Driver

Health Ride Plus
  • Ensured timely transportation of clients by following planned routes and adhering to scheduling requirements.
  • Assisted passengers with boarding and disembarking, promoting a safe and comfortable travel experience.
  • Maintained vehicle cleanliness and functionality through regular inspections and scheduled maintenance checks.
  • Monitored traffic patterns and adapted routes to minimize delays, enhancing overall client satisfaction with services.
  • Documented trip logs and client feedback, contributing to improved service quality and operational efficiency.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Sandwich Maker

GetGo Gas Station
  • Prepared and assembled sandwiches according to customer specifications, ensuring quality and consistency in every order.
  • Maintained cleanliness and organization of food preparation areas, adhering to safety and sanitation standards.
  • Stocked ingredients and supplies efficiently, enabling timely service and reducing wait times for customers.
  • Assisted in training new team members on sandwich-making techniques and company protocols for food safety.
  • Collaborated with team members to streamline sandwich preparation workflows, enhancing overall service efficiency.
  • Implemented best practices for food handling, contributing to a safe and compliant food service environment.
  • Communicated effectively with customers to understand their preferences, ensuring a positive dining experience.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Developed mastery of menu offerings to recommend appropriate options based on customer preferences or dietary restrictions.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Cashier

Home Depot
  • Provided exceptional customer service by efficiently processing transactions and resolving inquiries to ensure satisfaction.
  • Maintained accurate cash register operations, including balancing drawers and managing cash flow for daily transactions.
  • Assisted in merchandising by restocking shelves and organizing products to enhance the shopping experience for customers.
  • Collaborated with team members to maintain a clean and organized checkout area, promoting a welcoming environment.
  • Implemented effective time management techniques to minimize wait times during peak hours, improving customer flow.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Bakery Worker

Dunkin' Donuts
  • Prepared and baked a variety of donuts and pastries, ensuring consistent quality and freshness for customers.

Education

Bachelor of Science - Behavioral And Social Science Specialty

Mount Aloyisius
Cresson, PA
12.2013

High School Diploma - College Prep

Bedford Senior High
Bedford, OH
06.1980

Skills

Client transportation

Route planning

Vehicle maintenance

Safety compliance

Trip documentation

Time management

Valid Driver's license

Clean driving record

Passenger transportation

Punctuality

Punctual and reliable

Accomplishments

Honor role and honor society in high school. Also member of the ski club, Spanish club and track and field team while in high school.

Graduated Suma Cum Lade from college.

Awards and recognition while employed in retail.

Good attendance and attention to detail in all jobs.

Held an assistant management position while employed by Delaware North Company in Yosemite National Park.

Timeline

Driver

Health Ride Plus

Sandwich Maker

GetGo Gas Station

Cashier

Home Depot

Bakery Worker

Dunkin' Donuts

Bachelor of Science - Behavioral And Social Science Specialty

Mount Aloyisius

High School Diploma - College Prep

Bedford Senior High

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